Technical Architect
Salesforce2 days ago
Mexico City, MexicoStaff+
Responsibilities
- Collaborate with client stakeholders to define requirements, deliverables, and expectations.
- Translate business requirements into well-architected Salesforce solutions.
- Lead technical design sessions and document architectures aligned with client objectives.
- Provide technical oversight and governance for Salesforce projects.
- Define and enforce coding standards, lead code reviews, and promote appropriate design patterns.
- Oversee custom development, integrations, and data migration for Salesforce implementations.
- Debug project issues through detailed technical analysis.
- Participate in presales discovery, technical deep dives, and proof-of-concept development when needed.
- Liaise with Salesforce product teams to support client implementations.
- Maintain target billable utilization and travel to client sites approximately 50–75% of the time.
Requirements
- Strong CRM experience and a solid Salesforce platform background.
- Senior leadership expertise and expert-level knowledge of the Salesforce product suite, including Sales, Service, Community, Marketing, and Community Clouds.
- Ability to design scalable, performance-driven systems and apply architecture patterns and large-data-volume best practices.
- Understanding of data sharing, visibility, platform architecture, and authentication patterns including SAML, SSO, and OAuth.
- Experience with data integration tools and integrating Salesforce with business systems such as ETL, CPQ, marketing automation, and reporting systems.
- Strong understanding of environment management, release management, code versioning, and deployment methodologies.
- Experience with Salesforce platform security capabilities including TLS and SSL.
- Expertise defining system architecture landscapes, identifying current-to-target-state gaps, and delivering solutions aligned with business outcomes.
- Strong background designing and developing large web-based systems or experience across a complete software product lifecycle.
- Active Salesforce certifications or ability to obtain relevant certifications after hire.
- Relevant leadership, military, volunteer, or extracurricular experience may be considered when evaluating core competencies.
Benefits
- Hybrid work arrangement in Mexico City.
- Salesforce benefits and resources intended to support balance and personal well-being.
- Reasonable accommodation support is available during the application and recruiting process.
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.