Software Engineer II
The Walt Disney Company2 days ago
New York, NY, USAMid Level
Base Salary
$125k - $167k/yr
Responsibilities
- Design and maintain automated feedback pipelines linking operational outcomes to AI model predictions and agent actions.
- Develop evaluation frameworks for model precision, recall, drift, threshold alerts, and model tuning.
- Build data pipelines connecting AI outputs to incident lifecycles and business-impact metrics such as notification success rates and Mean Time to Mitigation.
- Design and deploy scalable APIs, metrics layers, and single-pane model health dashboards.
- Capture structured end-user feedback to support continuous model improvement.
- Partner with SRE, product, platform engineering, and operational teams to reduce alert noise and improve visibility.
Requirements
- At least 3 years of applicable backend and data pipeline engineering experience, including scalable API and metrics-platform development.
- Experience with data platform engineering and distributed processing using tools such as PySpark, SQL, Pandas, Databricks, or Snowflake.
- Understanding of model evaluation concepts including precision, recall, model drift, and ground-truth labeling.
- Hands-on experience with GitHub, Docker, and cloud-native deployments using AWS/EKS.
- Proficiency with AI-assisted development tools such as Cursor or Claude Code.
- Strong analytical, communication, and cross-functional collaboration skills.
- Preferred experience with observability, telemetry, and monitoring platforms such as Datadog, Grafana, or Conviva.
- Preferred familiarity with agentic workflows, foundation models such as GPT-4 or Claude, incident management workflows, SRE metrics, and high-scale attribution or metrics tooling.
- Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
Benefits
- Full-time position based in New York, NY.
- Base compensation is offered within a stated hiring range of $124,900.00 to $167,400.00 per year, with potential bonus and/or long-term incentive units.
- Benefits may include medical, financial, and other benefits depending on the level and position.
Categories
AI ApplicationsData Engineering
About The Walt Disney Company
The Walt Disney Company is a diversified entertainment business that produces films and television, operates theme parks and resorts, and runs streaming services including Disney+, Hulu, and ESPN+. It earns revenue from subscriptions and advertising, theatrical distribution, licensing and merchandise, and park admissions and experiences. Founded in 1923 and headquartered in Burbank, California, Disney owns brands such as Pixar, Marvel, Lucasfilm, and 20th Century Studios and serves audiences worldwide.