Salesforce Technical Architect - B2B Commerce
InformaticaResponsibilities
- Collaborate with client stakeholders to define requirements, deliverables, and expectations.
- Translate business requirements into well-architected Salesforce solutions aligned with client objectives.
- Lead technical design sessions, document architectures, identify gaps, and provide project oversight and governance.
- Manage technical delivery of custom development, integrations, and data migration for Salesforce implementations.
- Lead code reviews, help define coding standards, and ensure appropriate design patterns and quality.
- Debug project issues, liaise with Salesforce product teams, and participate in selected pre-sales discovery, technical deep dives, and proof-of-concept development.
- Maintain target billable utilization and travel to client sites for projects.
Requirements
- A degree or equivalent proven experience is required.
- 9–14 years of CRM experience, including a minimum of 6 years on the Salesforce platform.
- Expert understanding of Salesforce products, including B2B Commerce, Sales, Service, and Community clouds.
- Knowledge of B2B sales processes, customer journeys, e-commerce best practices, B2B Commerce Einstein capabilities, extensions, APIs, Connect APIs, cross-cloud use cases, and Salesforce OMS.
- Experience with data integration tools and integrating Salesforce with business systems such as ETL, ESB, CPQ, marketing automation, and reporting systems.
- Understanding of systems architecture, scalable performance-driven solutions, design patterns, large data volume limitations, data sharing, visibility, and platform authentication patterns.
- Strong understanding of environment and release management, code versioning, deployment methodologies, and Salesforce platform security capabilities.
- Expert experience defining system architecture landscapes, identifying current-state and target-state gaps, and delivering solutions that support business outcomes.
- Strong background designing and developing large web-based systems or exposure to the complete software product lifecycle.
- Ability to explain complex technical situations clearly to business and management audiences.
Benefits
- Salesforce provides benefits and resources intended to support balance and employee well-being, along with AI-agent tools intended to accelerate impact.
- The role requires approximately 50–75% travel to client sites.
- Salesforce offers workplace accommodations through its accommodations request process.
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com