6 days ago
Base Salary
$130k - $181k/yr
Responsibilities
- Execute adoption and optimization activities in long-term customer engagements, including regular meetings, documentation, and outcome reporting.
- Lead the adoption, optimization, and integration of Splunk Core and Enterprise Security solutions into customer business architectures.
- Provide technical mentorship on enterprise architecture, configuration, and optimization in sophisticated environments.
- Advocate for customer initiatives and needs across the internal Splunk ecosystem.
- Serve as the dedicated point of contact for customer adoption, optimization, success, and technical escalations.
- Collaborate continuously with Splunk account teams and share customer information.
Requirements
- At least 3 years of experience in technical consulting or big-data analytics.
- At least 3 years of demonstrable experience administering and using Splunk Core and/or Enterprise Security.
- Understanding of common enterprise applications.
- Statistical and analytical modeling experience is preferred.
- Understanding of bash and application development with Java, Python, and .NET is preferred.
- Understanding of databases and analytical tools is preferred.
- Meaningful software industry experience in IT systems, enterprise or infrastructure management, application development and management, security, and/or analytics is preferred.
- Ability to act as a trusted advisor and product specialist for assigned customers.
- Ability to manage strategic accounts involving partnership, negotiation, and conflict resolution.
- Strong written, oral, and customer-facing communication skills.
Benefits
- Remote anywhere in the United States.
- Medical, dental, and vision insurance, 401(k) with Cisco matching contribution, paid parental leave, disability coverage, and basic life insurance, subject to eligibility.
- Potential eligibility for Cisco restricted stock unit grants.
- Paid holidays, birthday leave, year-end shutdown, wellness days, vacation or flexible time off, and sick time.
- Optional paid volunteer time and additional paid family emergency leave.
- Eligibility for annual bonuses for non-sales roles.
About Cisco
Cisco designs and sells networking, security, and collaboration platforms for enterprises, service providers, and governments, spanning routers and switches, Wi‑Fi, firewalls, zero‑trust, observability, and cloud-managed IT (Meraki) plus Webex. Its business model mixes hardware, software subscriptions, and support/consulting services. Founded in 1984 and headquartered in San Jose, California, Cisco is a public company traded on Nasdaq and serves customers across data centers, campuses, and service provider networks.