1 day ago
Melbourne, AustraliaStaff+
Responsibilities
- Own the cross-domain automation strategy, roadmap, and maturity journey for closed-loop and autonomous operations.
- Lead the design, engineering, and industrialisation of scalable automation frameworks, services, workflows, and reusable engineering standards.
- Enable integration across OSS, ITSM, network, and operational platforms for governed automated execution.
- Establish automation governance, testing, security, auditability, resilience, observability, and operational controls.
- Drive adoption and continuous optimisation to reduce manual effort, improve service restoration, and deliver business value.
- Lead cross-functional stakeholder engagement and strategic technology partnerships.
- Build and develop a high-performing automation engineering team and promote engineering excellence.
Requirements
- Extensive leadership experience across telecommunications, Network Operations, automation engineering, OSS, or large-scale technology environments.
- Demonstrated experience leading enterprise-scale automation, orchestration, or operational transformation across complex distributed environments.
- Strong knowledge of automation engineering, APIs, workflow technologies, event-driven architectures, and modern software engineering practices.
- Strong understanding of operational risk, resilience, observability, security, and lifecycle governance for production automation.
- Experience defining capability strategies, engineering standards, roadmaps, and measurable operational outcomes.
- Ability to lead cross-domain teams and influence senior stakeholders across Operations, Engineering, Architecture, and Technology.
- Strong commercial, financial, vendor management, investment prioritisation, and value realisation capabilities.
- Excellent strategic thinking, communication, and executive stakeholder engagement skills.
- Relevant tertiary qualifications in Engineering, Telecommunications, Computer Science, or Technology, or equivalent significant industry experience.
Benefits
- Competitive remuneration, employee discounts, $80 monthly Optus credit, and 25% off Optus products plus retail partner discounts.
- Flexible working arrangements with three days in the office and two days remote or home working.
- Competitive leave policies including additional Connected days.
- Up to 16 weeks of inclusive, carer-neutral paid parental leave.
- Access to Optus U industry-focused micro-credentials developed with La Trobe and Macquarie Universities.
- Employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network, and Express Yourself.
- Free 24/7 counselling and wellbeing support by phone, SMS, video, or in person.
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About Singtel
Singtel is a Singapore‑headquartered public telecommunications group founded in 1879 that sells mobile, broadband, and enterprise network services to consumers and businesses across Asia-Pacific. It owns Optus in Australia and operates NCS (regional IT services) and Nxera (data centers), and is expanding into AI infrastructure via its RE:AI GPU‑as‑a‑Service. Its revenue comes from connectivity subscriptions and managed services across networks, cloud, cybersecurity, and digital platforms, with equity stakes in regional operators broadening its reach.