Base Salary
$147k - $339k/yr
Responsibilities
- Provide technical direction for cross-team initiatives and major incidents.
- Mentor SREs and developers while defining and advocating for engineering best practices and design patterns.
- Partner with Security, Networking, and Platform teams on architecture roadmaps.
- Influence vendor and hardware strategy for on-premises and cloud workloads.
- Design self-healing platforms using automation, chaos engineering, and fault-tolerant patterns.
- Optimize Linux systems at scale, including performance tuning, kernel parameters, networking, storage, and security hardening.
- Install, configure, monitor, patch, and maintain physical and cloud systems across global data centers.
- Develop automation to reduce repetitive tasks and analyze and address performance bottlenecks.
- Troubleshoot user access permissions, network connectivity, and system firewalls.
- Participate in on-call shifts, incident management, application releases, and deployments, including occasional after-hours and weekend work.
Requirements
- 10+ years of experience in SRE, production engineering, or large-scale systems administration.
- Experience with Linux system administration, including systemd, cgroups, networking, filesystems, and performance analysis.
- Coding ability in at least one programming language, such as Python.
- Experience with Ansible, Terraform, Packer, Jenkins, GitLab, Kubernetes, Docker, and observability platforms.
- Experience with incident response in mission-critical environments.
- Experience with security practices including TPM, secure boot, identity, and secrets management.
- Expertise in networking concepts including BGP, load balancing, DNS, TLS, and traffic engineering.
- Experience with chaos engineering, resilience testing, and distributed storage systems such as Ceph.
- Strong communication skills and experience driving cross-team projects as a technical lead.
- Ability to work across the globe or multiple time zones.
Benefits
- Structured hybrid work approach centered around office and remote work environments.
- Benefits and perks supporting physical, mental, emotional, and financial health, work-life balance, and community participation.
- Occasional weekend work and after-hours availability may be required for on-call duties, incident management, releases, and deployments.
Tech Stack
Categories
About Zoom
Bring teams together, reimagine workspaces, engage new audiences, and delight your customers –– all on the Zoom AI-first work platform you know and love. 💙 Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like AI Companion, Team Chat, Contact Center, Phone, Events, Rooms, Webinar, Contact Center and more, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses. We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Here, you'll find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Learn more about careers at Zoom by visiting our careers site: https://careers.zoom.us/home