Software Engineer III
Toshiba Global Commerce Solutions - External8 days ago
Guadalajara, MexicoSenior
Responsibilities
- Manage firmware, application packages, and configuration updates across device fleets.
- Maintain version compliance across customer environments.
- Ensure secure device-to-cloud connectivity and troubleshoot networking and device connectivity issues.
- Execute large-scale configuration changes using automation and orchestration tools.
- Provide 24x7 operational support through a rotational support model.
- Lead or participate in incident triage, root-cause analysis, and post-incident reviews.
- Coordinate with cross-functional teams and customers to restore service quickly.
- Develop and maintain automation scripts and operational utilities.
- Support AI/ML and computer-vision procedures and troubleshoot AI-driven edge applications.
- Partner with teams on store installations and participate in customer and business partner calls.
Requirements
- Bachelor’s degree in Computing, Software Engineering, or a related technical field.
- More than five years of experience in software engineering, DevOps, SRE, platform operations, or production support.
- Experience with Linux-based systems, Python, Bash, or similar scripting, and automation tools.
- Hands-on experience with CI/CD pipelines and production systems.
- Understanding of SDLC, Git, testing, release management, and change management.
- Working knowledge of cloud platforms, networking, and device connectivity troubleshooting.
- Advanced English skills, a flexible work schedule, and availability to travel.
- Preferred: Azure, Docker, Kubernetes, edge computing, IoT platforms, device fleet management, AI/ML, Datadog, Grafana, Prometheus, and TLS/SSL certificates.
Benefits
- Direct Toshiba employment with 100% payroll.
- IMSS and INFONAVIT statutory benefits.
- Life insurance and major medical insurance with dental and vision coverage for the employee and immediate family.
- Minor medical expense insurance.
- Employee savings fund subject to the legal limit.
- Grocery coupons, pension plan, and a 30-day Christmas bonus.
- 12 vacation days plus 6 floating days.
- Requires a flexible work schedule, rotational 24x7 support coverage, and travel availability.
About Toshiba Global Commerce Solutions - External
Toshiba Global Commerce Solutions builds retail point-of-sale and self-checkout systems, software, and peripherals for supermarkets, big-box, and specialty retailers. It sells integrated hardware, retail operating systems and middleware, and field services that install, maintain, and repair in-store technologies. Founded in 2012 and headquartered in Durham, North Carolina, it serves global chains; customers cited in job postings include Walmart, Kroger, Costco, Carrefour, Boots, and The Gap.