Sr. Observability Engineer
Toshiba Global Commerce Solutions - External19 hours ago
Guadalajara, MexicoSenior
Responsibilities
- Assist customers with setting up TGCS software and hardware.
- Enable telemetry for logging, monitoring, and tracing.
- Guide customers in using observability dashboards and metrics with their own technology stacks.
- Write well-designed, testable, and efficient code and troubleshoot and debug applications.
- Triage and document customer-reported issues and provide root cause analysis.
- Communicate effectively with application architects, end users, and other technical audiences.
- Identify and meet performance KPIs.
Requirements
- Bachelor’s degree in Computer Science, Software Engineering, or a related technical field.
- At least 6 years of professional experience in software development or L3 support using Java.
- Experience with microservices architectures and cloud or web-based content.
- Experience with Java, Spring, Spring Boot, Git, Maven, Docker, and MongoDB.
- Strong problem-solving skills, self-direction, and a performance-driven mindset.
- Ability to write efficient code, troubleshoot applications, and perform root cause analysis.
- Fluent English communication skills.
- Preferred qualifications include leadership skills, international customer experience, familiarity with retail applications, frontend experience with JavaScript, Vue.js, Node.js, and TypeScript, Linux and Windows experience, Selenium/Cucumber experience, and familiarity with Splunk, Dynatrace, Grafana, and Datadog.
Benefits
- Direct employment by Toshiba with 100% payroll employment.
- Legal benefits including IMSS and INFONAVIT.
- Life insurance and major medical insurance with dental and vision coverage for the employee and direct family members.
- Minor medical expenses insurance.
- Employee savings fund capped at the legal limit.
- Grocery coupons.
- Pension plan.
- 30 Christmas bonus days.
- 12 vacation days plus 6 floating days.
Tech Stack
CucumberDatadogDockerGitGrafanaJavaJavaScriptLinuxMavenMongoDBNode.jsSeleniumSplunkSpring BootTypeScriptVue.jsWindows
Categories
About Toshiba Global Commerce Solutions - External
Toshiba Global Commerce Solutions builds retail point-of-sale and self-checkout systems, software, and peripherals for supermarkets, big-box, and specialty retailers. It sells integrated hardware, retail operating systems and middleware, and field services that install, maintain, and repair in-store technologies. Founded in 2012 and headquartered in Durham, North Carolina, it serves global chains; customers cited in job postings include Walmart, Kroger, Costco, Carrefour, Boots, and The Gap.