Senior Site Reliability Engineer
InformaticaBase Salary
$149k - $246k/yr
Responsibilities
- Lead incident detection, response, resolution, root-cause analysis, postmortems, and corrective actions for customer-facing services.
- Design and implement automation platforms, self-healing systems, durable workflow pipelines, and AI-powered operational tooling.
- Build production-grade monitoring, logging, alerting, tracing, and observability solutions.
- Develop AI/ML-powered operations tools, including anomaly detection, predictive analysis, intelligent runbook automation, and prompt-engineered operational agents.
- Define and uphold SLIs, SLOs, SLAs, error budgets, capacity plans, and reliability improvements with engineering and product teams.
- Reduce operational toil, improve time to detect and restore, and optimize system performance, reliability, and cost.
- Create technical epics with documented problem statements, implementation plans, and measurable outcomes.
- Provide technical coaching through pair programming, design reviews, and code reviews.
- Build and ship secure, optimized, production-grade software while evaluating human- and AI-generated code for correctness, quality, security, and performance.
- Work in a 24/7 global operations model with on-call and weekend coverage.
Requirements
- 5+ years of experience in systems engineering and software engineering for large-scale, internet-facing services.
- Related technical degree required.
- Proficiency in Python and Go with strong software engineering practices, including testing, code review, and CI/CD.
- Hands-on experience with Docker, Kubernetes, distributed systems, Linux/Unix internals, and performance troubleshooting at scale.
- Experience with large-scale internet service architectures, including DNS, HTTP, load balancing, and caching.
- Production experience building and operating observability platforms such as Grafana, Prometheus, ELK, Splunk, or Datadog.
- Background in incident management, on-call participation, root-cause analysis, and postmortems.
- Strong understanding of SRE principles, including SLIs, SLOs, error budgets, toil reduction, blameless culture, and capacity planning.
- Hands-on experience with Temporal, Airflow, Argo Workflows, or similar workflow and orchestration engines.
- Experience applying AI/ML to operations, including anomaly detection, predictive analysis, LLM-based automation, and prompt engineering.
- Strong communication, incident leadership, technical presentation, mentoring, and prioritization skills.
- Ability to work in a 24/7 global operations model under time-sensitive conditions.
- Experience using AI development tools such as Claude Code, GitHub Copilot, Codex, or Cursor, with advanced prompt-engineering skills.
- Preferred qualifications include AI agent frameworks, MCP, LLM-powered operational tools, open-source reliability or observability contributions, AWS or GCP professional certifications, multi-cloud or hyperscale SRE experience, chaos engineering, and game day exercises.
Benefits
- Benefits include time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
- The role follows a 24/7 global follow-the-sun operations model with weekend on-call coverage.
- Salesforce provides reasonable accommodations during the application and recruiting process.
Tech Stack
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com