Senior Technical Architect - Life Sciences
Salesforce3 days ago
Copenhagen, DenmarkSenior
Responsibilities
- Advise Life Sciences customers on scalable Salesforce architecture, delivery roadmaps, and measurable business outcomes.
- Lead technical architecture for multi-stream enterprise engagements and coordinate solution architects, customers, partners, and delivery teams.
- Translate pharmaceutical, biotechnology, and medical technology requirements into secure solution designs for commercial, medical affairs, patient services, and clinical engagement processes.
- Design data models, APIs, integration architectures, identity management, and security architectures connecting Salesforce with master data management, content repositories, and clinical or safety systems.
- Establish consent management, auditability, access controls, release governance, and GxP/validation compliance with quality, privacy, and regulatory specialists.
- Evaluate and implement AI use cases involving Agentforce and Data Cloud, including data-access governance, human oversight, and evaluation criteria.
- Shape regional migration and rollout strategies covering data quality, legacy application retirement, global standards, and local market needs.
- Review architecture approaches and technical deliverables for scalability, security, and performance, and contribute hands-on when needed.
- Collaborate with project and engagement managers to manage dependencies, resolve technical risks, and align customer expectations.
- Mentor customers, partners, and colleagues, develop reusable patterns and industry knowledge, and support presales activities.
Requirements
- 8+ years of experience in enterprise architecture or technical consulting, including 4+ years leading complex Salesforce implementations.
- Experience delivering technology solutions for pharmaceutical, biotechnology, or medical technology organizations, with knowledge of commercial engagement, medical affairs, patient services, or clinical operations.
- Strong expertise in Salesforce application design, data modeling, identity management, enterprise integration patterns, platform scalability, and regulated environments.
- Proven ability to lead technical teams in agile environments and communicate technical trade-offs to senior executives.
- Willingness and ability to travel across EMEA North and occasionally internationally according to customer needs.
- Professional working proficiency in English, written and spoken.
- Preferred: Salesforce Life Science Experience and expertise with HCP/HCO master data, omnichannel engagement, medical content workflows, or patient program integrations.
- Preferred: experience leading legacy CRM migrations and multi-country rollouts.
- Preferred: Salesforce Certified Technical Architect or other relevant Salesforce certifications.
- Preferred: experience with AI-assisted development tools and their strengths, limitations, and governance needs.
- Preferred: professional working proficiency in Danish, Swedish, or Norwegian.
Benefits
- Based in Denmark with coverage of the EMEA North region, including the Nordics, Benelux, and Switzerland.
- Travel is planned in advance where possible, with flexibility intended to support personal-life balance.
- Salesforce provides benefits and resources intended to support balance and well-being.
- Reasonable accommodations are available during the application and recruiting process.
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.