3 months ago
Japan (city not specified)Entry Level
Responsibilities
- Assist with delivery of 1,500+ live Digital Accelerator sessions across multiple Copilot and Agents adoption journeys.
- Engage with customers and provide assistance throughout adoption journeys.
- Use AI to automate repeatable processes and create reusable intellectual property aligned with AI and agentic solutions.
- Participate in relevant communities, share expertise, contribute to intellectual property, and promote reuse.
- Share customer insights and feedback with account teams as the Voice of the Customer.
- Identify and execute opportunities to expand customer consumption, usage, security, resiliency, and AI adoption.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or a related field, or equivalent experience.
- Native-level Japanese and business-level English communication skills.
- Ability to follow structured processes and work effectively in a defined support environment.
- Ability to support a positive, inclusive, and customer-focused team culture.
- Technical cloud certification such as Azure, Amazon Web Services, Google, or security certifications is preferred.
- Some hands-on experience with AI technologies is preferred.
- Ability to meet Microsoft, customer, and/or government security screening requirements, including the Microsoft Cloud Background Check, is required.
Benefits
- Willingness to work in an in-office setting is expected.
- The role offers career growth, AI technical skill development, business acumen development, and opportunities to explore different organizational areas.
About Microsoft
Microsoft develops operating systems, productivity software, cloud services, developer tools, and consumer devices for individuals, enterprises, and governments. Its main products include Windows, Microsoft 365, Azure, Visual Studio/GitHub, Xbox, and LinkedIn; revenue comes from software subscriptions and licenses, cloud consumption, hardware sales, and advertising. Founded in 1975 and headquartered in Redmond, Washington, Microsoft is a public company traded on Nasdaq.