18 hours ago
Remote, United StatesSenior
Responsibilities
- Manage and optimize cloud infrastructure for scalability, reliability, security, and high availability.
- Build and maintain Terraform-based Infrastructure as Code for automated provisioning and management.
- Develop and maintain automated pipelines for application builds, testing, and deployments.
- Drive GitOps practices and deployment automation using Kubernetes, Helm, and ArgoCD.
- Implement and optimize monitoring, logging, alerting, observability, and troubleshooting capabilities.
- Build internal tools and automation that improve developer productivity and reduce manual processes.
- Partner with engineering teams on DevOps practices, deployment workflows, and platform reliability.
- Troubleshoot infrastructure performance issues, operational inefficiencies, and potential points of failure.
- Participate in a shared 24/7 on-call rotation for production infrastructure and critical incidents.
- Own infrastructure projects supporting the platform’s long-term scalability, stability, and health.
Requirements
- At least 5 years of professional experience in DevOps, platform engineering, site reliability engineering, or a related infrastructure-focused role.
- Strong hands-on experience with AWS and/or Azure cloud infrastructure.
- Experience designing, building, and maintaining automated pipelines for application builds, testing, and deployments.
- Proficiency with Infrastructure as Code technologies, particularly Terraform.
- Experience with Docker, Kubernetes, and Helm.
- Experience implementing and maintaining monitoring, logging, observability, and alerting solutions.
- Familiarity with GitOps practices and ArgoCD.
- Experience with scripting or programming for infrastructure automation, developer workflows, and internal tooling.
- Understanding of cloud infrastructure reliability, scalability, security, and compliance best practices.
- Ability to troubleshoot complex infrastructure issues and improve system performance and reliability.
- Strong communication, collaboration, independent working, and technical project ownership skills.
Benefits
- Opportunities for career growth and recognition in a collaborative environment.
- Excellent benefits and investment in employee development.
- Opportunity to work on socially responsible, mission-critical public safety software for first responders and government agencies.
- Collaboration with the Platform Division and Product, Engineering, Security, and Technical Services teams.
- Remote work is available only from approved locations in Canada, the UK, or the listed U.S. states.
About Mark43
Mark43 builds cloud-based public safety software—computer-aided dispatch, records management, and analytics—for state, local, and federal agencies, delivered as a SaaS platform. Founded in 2012 and headquartered in New York, the privately held company helps agencies replace legacy on-prem systems to streamline incident response, reporting, and data sharing across jurisdictions.