Cognizant

ServiceNow Technical Architect (CTA)

Cognizant
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2 days ago
Barcelona, SpainSenior

Responsibilities

  • Own the end-to-end technical architecture of the ServiceNow platform across implemented and planned modules.
  • Lead HLD and LLD design for complex, global, multi-instance, and highly integrated ServiceNow implementations.
  • Translate business objectives and technology requirements into actionable architectural blueprints.
  • Define and govern ServiceNow data models, CMDB, CSDM, integrations, security, and technical standards.
  • Lead technical governance, Design Authority Board reviews, risk assessments, and architectural assurance.
  • Design secure, high-performance REST/SOAP and Integration Hub patterns connecting ServiceNow with enterprise applications.
  • Act as the technical escalation point for architectural, performance, and security challenges.
  • Coach and mentor Solution Architects, Developers, and Implementation teams.
  • Present technical strategies, architectural decisions, and platform roadmaps to technical and executive audiences.
  • Support pre-sales activities including scoping, estimates, and statements of work.

Requirements

  • Mandatory ServiceNow Certified Technical Architect (CTA) certification.
  • At least 8 years of hands-on experience in ServiceNow solution design, development, and implementation, including 3–5 years as a Platform or Enterprise Architect.
  • In-depth expertise across the ServiceNow platform and major application suites including HAM, SAM, ITSM, and ITOM.
  • Expertise in platform security, ACLs, encryption, JavaScript, GlideScript, data modeling, and integration frameworks.
  • Hands-on experience with Flow Designer, NOW Experience, Service Portal, ATF, Integration Hub, NowAssist, and NowCreate.
  • Proven experience architecting and leading large-scale, complex, global ServiceNow deployments.
  • Certified Application Developer and multiple CIS certifications in ITSM, HRSD, and ITOM are desired.
  • Familiarity with TOGAF and ITIL processes is desired.
  • Experience with Agile and DevOps methodologies for platform development and release management is desired.
  • Fluent English is required; Dutch and Spanish are a plus.

Benefits

  • Fully remote work from anywhere in Spain with no relocation or commute.
  • Permanent contract.
  • Restaurant tickets for every working day.
  • Flexible benefits including Gympass and nursery tickets through a flexible retribution scheme.
  • Referral bonus.
  • Access to learning platforms and continuous development opportunities.
  • International, multicultural team and a clear vertical or horizontal career path.
  • Competitive salary and bonuses are mentioned, but no amounts are provided.

Tech Stack

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Cognizant

About Cognizant

10,000+ employees

Cognizant is a public IT services and consulting firm that designs, builds, and runs enterprise technology, including digital engineering, cloud modernization, data/AI, and managed services. It sells consulting, systems integration, and outsourcing on multi-year engagements to large enterprises in healthcare, banking, retail, communications, and manufacturing. Founded in 1994 and headquartered in Teaneck, New Jersey, Cognizant is NASDAQ-listed (CTSH) and a Fortune 500 company.

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