5 days ago
Galway, IrelandSenior
Responsibilities
- Own backend services and components end to end, including design, development, testing, deployment, operation, on-call participation, and post-GA support.
- Deliver features from discovery through general availability, including technical documentation, design reviews, and work breakdown.
- Build scalable and stable systems with observability, service-level objectives, runbooks, back-pressure, and operational limits.
- Participate in incident response and post-mortems while balancing latency, reliability, security, and cost.
- Collaborate with Agentic AI, Product, Security, SRE, Frontend, and other engineering teams.
- Write clean, tested code; review pull requests; contribute to API and event-design standards; and share knowledge.
- Apply threat modeling, least-privilege IAM, secrets hygiene, data retention, and auditability practices.
Requirements
- Bachelor’s degree in computer science or equivalent experience.
- At least 4 years of experience building backend or platform software with strong ownership.
- Strong Java experience.
- Experience designing and operating services on AWS infrastructure.
- Understanding of distributed-systems concepts including eventual consistency, fault tolerance, idempotency, and circuit breakers.
- Experience with RESTful API design, gRPC, or event-driven messaging patterns such as Kafka, SQS, or RabbitMQ.
- Strong communication skills.
- Desirable experience or interest in Apache Spark, Pandas, Spark, Flink, EMR, Glue, batch data processing, data quality tooling, LLM systems concepts, observability, and enterprise security, privacy, and governance.
Benefits
- Flexible work options, with this role requiring onsite work in the Galway office two to three days per week.
- Career development, continuous learning, mentoring, and advancement opportunities.
- Employer-supported pension scheme.
- Annual bonus program.
- Private health insurance, dental coverage, and wellness support.
- Income Protection, Life Assurance, and financial planning resources.
- Paid maternity and paternity leave and other family-friendly leave options.
- Paid volunteer time, August Free Fridays, well-being resources, and regionally tailored employee and family programs.
Tech Stack
Categories
About Genesys
Genesys builds cloud contact center and customer experience software used by enterprises to manage voice and digital interactions, self-service, and workforce engagement. Its Genesys Cloud platform and related tools are sold as subscription services (CCaaS) with AI for routing, automation, and analytics. The company serves more than 8,000 organizations worldwide and is headquartered in Menlo Park, California.