1 month ago
Ho Chi Minh City, VietnamMid Level
Responsibilities
- Design and develop AI agents, RAG systems, chatbots, and automation agents for internal and client-facing applications.
- Build AI-powered data pipelines for collection, cleansing, enrichment, and distribution.
- Develop intelligent alerting systems with root-cause analysis and recommended actions.
- Collaborate with the Salesforce CRM team on integrations with call center, DMS, and social platforms.
- Add AI capabilities to dashboards and analytics tools and automate data processing and quality validation.
- Evaluate AI models and frameworks, monitor emerging developments, and apply relevant techniques to production systems.
- Train and support team members in applying AI to daily workflows.
Requirements
- Require 2–3 years of hands-on AI/ML development experience in production environments.
- Must have designed and deployed at least one AI agent or RAG system in a real project.
- Require production-level Python skills and the ability to write and review high-quality code.
- Require strong knowledge of OpenAI, Anthropic, Gemini, Llama, and advanced prompting techniques.
- Require experience with vector databases including Pinecone, Weaviate, Chroma, or pgvector.
- Require working knowledge of Salesforce CRM data models, automation flows, or API integration.
- Require demonstrated use of AI to solve real business problems, supported by a portfolio or case study.
- Preferred experience includes LangChain, LlamaIndex, CrewAI, or equivalent AI agent frameworks.
- Preferred familiarity with Salesforce Einstein, Agentforce, or AI integration on Salesforce.
- Preferred MLOps experience including model serving, monitoring, and A/B testing.
- A production AI portfolio on GitHub, a demo, or a case study is preferred.
Benefits
- Full-time, fixed-term contract.
- Work location: Lim Tower 3, 29A Nguyen Dinh Chieu Street, Da Kao, District 1, Ho Chi Minh City.
- Brand: Merkle.
Tech Stack
Categories
About Dentsu
Dentsu is a global advertising and marketing services group that plans and buys media, develops creative campaigns, and builds data- and technology-led customer experiences for brands. It earns revenue from agency fees and media services across a network that includes Carat, iProspect, and Merkle. Founded in 1901 and headquartered in Tokyo, Dentsu is publicly traded in Japan and serves clients across many sectors worldwide.