Responsibilities
- Design solutions using the full Zuora product portfolio.
- Design and validate solution architectures against stated and implied business requirements.
- Review technical team deliverables for compliance with architecture standards, guidelines, and best practices.
- Present technology perspectives and architecture deliverables, including ecosystem and integration diagrams, ERDs, business process flows, swim lanes, Visio materials, and mock-ups.
- Interact effectively with project sponsors ranging from CXOs to end users.
- Identify implementation issues and risks, and develop mitigation strategies and contingency plans.
- Deliver Expert Services to Zuora partners.
Requirements
- Enterprise-level professional services experience as a Solution Architect or Business Consultant with a technology consulting or product company.
- Experience delivering moderate to complex ERP, billing, revenue, procurement, and/or CRM solutions.
- Experience with requirements gathering, use-case documentation, business analysis, systems design and integration, user interface design, and implementation.
- Experience with data analysis, conversion and migration, interfaces, and reports.
- Experience with configuration or customization, integration, testing, and support.
- Experience delivering end-to-end solutions across client workshops, design, build, test, deployment, UAT, and handover.
- Experience with Waterfall and Agile methodologies.
- Experience leading customer business discussions, presenting solution value and implementation best practices, and collaborating with business and technical stakeholders.
- Experience with accounting and the ability to communicate effectively with Finance teams.
- Ability to manage tasks across multiple projects simultaneously and collaborate in a diverse, distributed team.
Benefits
- Remote work with occasional office visits, events, or offsites
- Competitive compensation, variable bonus, performance rewards, and retirement programs
- Medical insurance
- Generous flexible time off, paid holidays, wellness days, and company-wide end-of-year break
- Six months of fully paid parental leave
- Learning and development stipend
- Volunteer opportunities and charitable donation matching
- Mental wellbeing resources and support
Categories
About Zuora
Zuora was born out of a vision that we could evangelize a fundamentally new way of doing business by shifting the focus of companies to deliver recurring, people-centric services instead of a one-time sale of products. This is how we coined the term, the Subscription Economy®. Today, we see others evangelizing this term, and building entire communities around it. The Subscription Economy isn’t (and never was) just about subscription business models but, direct, recurring relationships with customers through any business model. Subscriptions were only just scratching the surface and now, the market recognizes the Subscription Economy for what it truly is-a relationship-centric economy. Companies have realized that the path to growth going forward is to establish direct, digital relationships with their customers, and to nurture and monetize these relationships through an ever growing set of digital services. Alongside this evolution, Zuora has been there every step of the way. We started with Zuora Billing, and have expanded our award-winning multi-product portfolio to include Zuora Revenue, Zuora Payments and Zuora Platform. More recently, we’ve added Zephr and Togai to our family, further expanding our capabilities to serve as an intelligent hub that monetizes the complete quote to cash and revenue recognition process at scale. We call this Monetization.