9 months ago
Bengaluru, IndiaSenior
Responsibilities
- Design solutions using the full Zuora product portfolio.
- Design and validate solution architectures against stated and implied business requirements.
- Review technical team deliverables for compliance with architecture standards, guidelines, and best practices.
- Present technology perspectives and architecture deliverables, including ecosystem and integration diagrams, ERDs, business process flows, swim lanes, Visio materials, and mock-ups.
- Interact effectively with project sponsors ranging from CXOs to end users.
- Identify implementation issues and risks, and develop mitigation strategies and contingency plans.
- Deliver Expert Services to Zuora partners.
Requirements
- Enterprise-level professional services experience as a Solution Architect or Business Consultant with a technology consulting or product company.
- Experience delivering moderate to complex ERP, billing, revenue, procurement, and/or CRM solutions.
- Experience with requirements gathering, use-case documentation, business analysis, systems design and integration, user interface design, and implementation.
- Experience with data analysis, conversion and migration, interfaces, and reports.
- Experience with configuration or customization, integration, testing, and support.
- Experience delivering end-to-end solutions across client workshops, design, build, test, deployment, UAT, and handover.
- Experience with Waterfall and Agile methodologies.
- Experience leading customer business discussions, presenting solution value and implementation best practices, and collaborating with business and technical stakeholders.
- Experience with accounting and the ability to communicate effectively with Finance teams.
- Ability to manage tasks across multiple projects simultaneously and collaborate in a diverse, distributed team.
Benefits
- Remote work with occasional office visits, events, or offsites
- Competitive compensation, variable bonus, performance rewards, and retirement programs
- Medical insurance
- Generous flexible time off, paid holidays, wellness days, and company-wide end-of-year break
- Six months of fully paid parental leave
- Learning and development stipend
- Volunteer opportunities and charitable donation matching
- Mental wellbeing resources and support
Categories
Solutions Engineering
About Zuora
Zuora builds subscription management and monetization software—billing, payments, revenue recognition, and analytics—for companies with recurring or usage-based offerings. It sells a multi-product SaaS platform and APIs to launch products, automate invoicing and collections, and close the books. Founded in 2007 and headquartered in Redwood City, California, the company was acquired by Silver Lake in 2024 after previously trading on the NYSE.