3 days ago
Berlin, GermanySenior
Responsibilities
- Work on-site with customer teams to understand their processes and translate broad requests into clearly defined problems.
- Review AI conversations, logs, and execution traces to identify failure patterns and improve prompts, context, and tool use.
- Create evaluation cases for recurring AI issues in collaboration with the AI team.
- Build product features, customer-data adapters, and integrations connecting enterprise systems and data sources.
- Support deployments, observe customer usage, and iterate until the work delivers value.
- Turn recurring customer needs into reusable product and platform capabilities.
Requirements
- Typically 2+ years of experience shipping software for real users.
- Strong full-stack or backend foundations.
- Production experience with TypeScript or Python, APIs, SQL, and relational databases.
- Experience with enterprise integrations, LLM applications, or technical customer-facing work.
- Ability to investigate system behavior using logs, traces, or conversation histories and improve software based on observed user behavior.
- Experience with React, Next.js, or another frontend framework is useful.
- Ability to build integrations across systems and communicate clearly with users, IT teams, and engineers.
- Ability to follow through and support work after launch.
Benefits
- Competitive salary and meaningful equity are offered.
- This is an on-site role in Berlin, Germany, with travel and in-person customer work required.
Tech Stack
Categories
Forward Deployed