Aircall.io, Inc.

Senior Security Engineer, Detection & Response

Aircall.io, Inc.
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7 hours ago
Seattle, WA, USA or San Francisco, CA, USASenior
H1B sponsor

Base Salary

$180k - $220k/yr

Responsibilities

  • Lead the direction and strategy of Aircall’s Detection and Response program.
  • Develop, test, simulate, tune, and deploy detection logic and alerts across logs, telemetry, hosts, networks, and cloud environments.
  • Own the security data platform, including SIEM operations, ingestion pipelines, parsers, enrichment, normalization, infrastructure as code, retention, cost, and capacity.
  • Build security tools and AI- and agent-based tooling for alert triage, investigation, and detection development.
  • Conduct proactive threat hunting across company-wide and production environments.
  • Lead incident investigations, containment, remediation, root cause analysis, and post-incident reviews.
  • Assess security for new product features, including AI- and LLM-backed services.
  • Maintain detection documentation, runbooks, alert definitions, tuning guidelines, and metrics.
  • Collaborate with Engineering, Product, Fraud, Privacy, and Legal teams.
  • Participate in on-call and threat-response rotations and coordinate high-severity events.
  • Track attacker techniques, threat intelligence, and MITRE ATT&CK patterns to improve detections.
  • Participate in interviewing and hiring Security and Infrastructure engineering candidates.

Requirements

  • At least 5 years of hands-on experience in security operations, detection engineering, incident response, threat hunting, or similar work, or an equivalent combination.
  • Production-grade Python and Terraform experience, including services or Lambdas and Terraform modules maintained in production.
  • Deep knowledge of adversarial tactics, techniques, procedures, threat actor behavior, and the ATT&CK framework.
  • Experience building production-quality detections from scratch with low false-positive rates.
  • Hands-on experience with SIEM or log analytics platforms, data lakes, and alerting or monitoring tools.
  • Experience with Azure, GCP, and AWS, including AWS VPCs, IAM, networking, and private service endpoints.
  • Experience with digital forensics, host-based detection, endpoint telemetry, process and network visibility, and cloud observability.
  • Experience responding to production incidents through investigation, timeline construction, root cause analysis, and containment.
  • Familiarity with security automation, orchestration, playbooks, response automation, and alert triage workflows.
  • Ability to own a security domain, set priorities, and drive initiatives with minimal oversight.
  • Strong communication skills and ability to explain detection logic, trade-offs, and risk to engineers and leadership.
  • Preferred experience securing LLM and agent systems, including Azure Foundry, Bedrock/AgentCore, LangGraph, guardrails, policy-based authorization, prompt-injection defense, and agent evaluation.
  • Preferred purple-team, red-team, application security, production security, vulnerability management, fraud and abuse investigation, open-source detection tooling, or security conference experience.

Benefits

  • Base salary range is $180,000–$220,000 USD.
  • Work-life balance, a fast-learning environment, entrepreneurial culture, and strong team spirit.
  • Multicultural workplace with more than 45 nationalities.
  • Competitive salary package and benefits.

Tech Stack

AWSAzureClickHouseDatabricksDatadogElasticsearchGoogle Cloud PlatformPythonSplunkTerraform

Categories

Aircall.io, Inc.

About Aircall.io, Inc.

501-1,000 employees

Aircall builds a cloud-based business phone and contact center platform for sales and support teams, integrating voice, SMS, WhatsApp, and social channels with 200+ CRM/helpdesk apps. It sells its software via subscription to companies that want VoIP calling, call routing/recording, analytics, and AI features like automated agents and post-call summaries. Founded in 2014 and privately held, it serves 22,000+ businesses worldwide, with operations spanning Paris (European HQ) and the Seattle area (North American HQ).

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