11 hours ago
Remote, United States or Oak Ridge, TN, USASenior
Responsibilities
- Implement new ServiceNow modules and platform capabilities aligned with enterprise priorities and operational requirements.
- Enhance existing ServiceNow modules to improve workflow automation, data quality, transparency, and user experience.
- Integrate ServiceNow with FAA enterprise systems, tools, and data repositories to support interoperability and a unified system of record.
- Gather stakeholder requirements and design integration solutions aligned with digital governance and enterprise architecture frameworks.
- Apply Agile SDLC practices to deliver ServiceNow enhancements and integrations iteratively.
- Support business process reengineering and standardization to increase the value of integrated ServiceNow solutions.
- Prepare documentation, process guides, governance artifacts, knowledge transition materials, and training resources.
Requirements
- Bachelor’s degree in Information Technology and 9 years of experience, including 7–9 years of relevant ITSM and ServiceNow experience.
- Proven experience integrating ServiceNow with enterprise systems.
- Ability to obtain and hold a Public Trust Clearance.
- Must be a U.S. citizen or green card holder with 3 years of residency.
- ServiceNow Certified System Administrator and Certified Application Developer certifications are strongly preferred.
- Experience with Scrum and Agile methodologies is preferred.
- Familiarity with supporting FedRAMP-authorized software is preferred.
Categories
About SAIC
SAIC (Science Applications International Corporation) is a government technology integrator delivering systems engineering, enterprise IT, secure cloud, cybersecurity, C5ISR, and data analytics for U.S. defense, space, intelligence, and civilian agencies. It builds and sustains mission IT and digital engineering solutions under multi-year federal contracts and task orders. Founded in 1969, SAIC is headquartered in Reston, Virginia, and is a public company traded on the NYSE under the ticker SAIC.