Solution Architect
InformaticaResponsibilities
- Participate in business process redesign, roadmap planning, and touchpoint identification for multi-cloud implementations.
- Work with customers and stakeholders to understand business processes and define requirements.
- Create prototypes, proofs of concept, sample mockups, user stories, and business requirements documentation.
- Design, configure, and scope Salesforce solutions aligned with customer requirements.
- Analyze data structures and integration points and map them to Salesforce objects or external REST endpoints.
- Identify process improvements and automation opportunities.
- Support UAT and go-live activities, including test planning, test scripts, execution, logistics, and status reporting.
- Document processes using flow charts, written descriptions, screenshots, and videos.
- Build strong relationships with internal and external collaborators while managing progress and maintaining target billable utilization.
Requirements
- More than 10 years of CRM experience.
- Expertise with Salesforce products.
- Ability to translate business strategies and application objectives into effective implementation designs.
- Excellent design skills, including critiquing visual elements and optimizing user flows.
- Strong written and visual communication skills for documenting requirements and process assets.
- Self-directed ability to break down complex processes, assign actions, and manage progress within timelines.
- Expertise in process modeling tools and standard methodologies.
- In-depth knowledge of key processes in industry-specific solutions.
- Knowledge of project management tools and standard methodologies.
- Knowledge of data modeling and systems analysis and design.
Benefits
- Salesforce provides benefits and resources intended to support balance and employee well-being.
- Salesforce uses AI tools to assist recruiters in assessing resumes and qualifications, while humans make candidate selection and hiring decisions.
- Reasonable accommodations are available during the application and recruiting process.
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com