3 months ago
Base Salary
$94k - $159k/yr
Responsibilities
- Own the end-to-end evolution, quality, and customer impact of one or more ArcGIS web services
- Serve as the primary product decision-maker for assigned services and balance customer needs, platform health, and long-term sustainability
- Define service goals, success metrics, and quality standards using telemetry and customer feedback
- Maintain and prioritize the product backlog across features, defects, technical debt, and operational work
- Own service contracts, API behavior, versioning, and backward compatibility while evaluating downstream impact
- Advocate for reliability, performance, scalability, observability, and operational excellence
- Influence product direction through cross-team collaboration, mentorship, and shared standards
- Validate and triage enhancement and defect requests with Esri Support Services
Requirements
- At least five years of experience in a product-focused role such as Product Engineer, Technical Product Owner, Product Manager, or similar
- Strong experience working in Agile software development environments
- Deep familiarity with web services and APIs, including service contracts, versioning, and backward compatibility
- Experience with ArcGIS applications and technologies such as ArcGIS Hub, ArcGIS Map Viewer, ArcGIS REST APIs, ArcGIS API for Python, and ArcGIS Maps SDKs
- Working knowledge of cloud-native service fundamentals, including availability, performance, monitoring, and operational concerns
- Excellent written and verbal communication skills for technical and non-technical audiences
- Ability to work with high autonomy and collaborate effectively across teams
- Bachelor’s degree in Computer Science, GIS, Information Science, or a related field
- Experience supporting enterprise-scale or developer-focused products is preferred
- Ability to read and reason about Python, JavaScript, TypeScript, and SQL is preferred
- Experience with CI/CD pipelines and modern DevOps practices from a product and quality perspective is preferred
Benefits
- Medical, dental, vision, basic and supplemental life insurance for employees and their families
- 401(k) and profit-sharing programs
- At least 80 hours of vacation leave
- Twelve paid holidays annually
- Personal and professional growth opportunities
- On-site role
Tech Stack
Categories
BackendProduct Engineering
About Esri
Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping. Since 1969, we have supported customers with geographic science and geospatial analytics, what we call The Science of Where. We take a geographic approach to problem-solving, brought to life by modern GIS technology.