Principal Site Reliability Engineer

2 hours ago

Scottsdale, AZ, USAStaff+

Base Salary

$194k - $237k/yr

Responsibilities

Design and implement software and tools that improve application and infrastructure availability, scalability, performance, and latency.
Build automation and tooling for application management, deployments, configuration changes, and disaster recovery.
Design and promote observability and monitoring systems to detect problems proactively and identify root causes.
Continuously evaluate application capacity, provide statistics to product and business teams, and recommend scaling strategies.
Identify performance bottlenecks and troubleshoot technical issues with cross-functional teams.
Lead high-priority incident response and improve the root-cause analysis process.
Serve as a technical liaison, creating documentation and runbooks for Level 1 and Level 2 teams.
Participate in a 24/7 on-call rotation and support customer-facing production applications.
Partner with application development teams on microservice design patterns, software reliability practices, and software development lifecycle requirements.
Lead cross-functional technical solutions, mentor team members, and establish repeatable, reusable engineering practices.

Bachelor’s degree in business, computer science, or a related field.
12+ years of related experience managing large, complex projects in a technical or software development environment, inclusive of post-graduate degree.
Proven ability to lead teams through high-priority incidents and improve root-cause analysis processes.
Excellent troubleshooting skills and experience resolving technical issues in complex environments.
Hands-on development experience with one or more of Python, Go, or Java.
Experience with Docker, microservices architecture, messaging frameworks, database technologies, and caching layers.
Strong understanding of Linux administration and networking fundamentals.
Experience implementing CI/CD pipelines using tools such as Git, Chef, Maven, and Jenkins.
Experience leading cross-functional teams and designing and building complex end-to-end systems.
Preferred: programming experience with Java, Ruby, Python, JavaScript, or Go.
Preferred: experience supporting applications in a 24/7 customer-facing production environment.
Preferred: working knowledge of AWS, Docker, Kubernetes, and Swarm.
Successful completion of a background and drug screen is required.

Hybrid work model for positions in Scottsdale, San Francisco, Chicago, or New York.
Medical, dental, and vision coverage, including PPO and HDHP options, with HSA and FSA contributions or savings options.
401(k) retirement plan with a 100% company Safe Harbor Match on the first 6% of employee deferral immediately upon eligibility.
Flexible Time Off for exempt employees, generous PTO for non-exempt employees, 11 paid company holidays, and one paid volunteer day.
12 weeks of paid parental leave.
Maven Family Planning support covering egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and return-to-work support.
Normal office environment with primarily sedentary computer-based work and reasonable accommodation available when needed.

1,001-5,000 employees