Lead AI Forward Deployed Engineer, Italian Speaking
Salesforce3 days ago
Milan, ItalyStaff+
Responsibilities
- Own the architecture, end-to-end build, deployment, and production handoff of agentic AI solutions for strategic enterprise customers.
- Design Agentforce systems involving agent logic, tool calls, multi-agent orchestration, deterministic guardrails, and enterprise integration patterns.
- Manage data modeling, processing pipelines, readiness, and analytics across Salesforce Data 360, Snowflake, Databricks, and customer platforms.
- Resolve complex data integration, model deployment, orchestration, performance, and deployment issues.
- Build agent performance dashboards and customer KPI reporting to monitor deployment health and business outcomes.
- Develop proofs of concept, MVPs, reusable assets, internal frameworks, and playbooks.
- Mentor engineers through code reviews, pair sessions, and shared development work.
- Provide technical leadership on at-risk or strategically important deployments and communicate field insights to Product and Engineering.
- Partner with Deployment Strategists to translate customer business challenges into shippable agentic AI solutions.
Requirements
- 6+ years of software engineering or technical delivery experience with end-to-end ownership of scalable production systems in enterprise AI, cloud, or SaaS environments.
- Computer Science or related degree.
- Expertise in at least one of Python, JavaScript/TypeScript, Java, or Apex, with familiarity with the others.
- Production experience integrating LLMs, using frameworks such as LangChain or LlamaIndex, and applying prompt engineering and responsible AI practices.
- Deep experience in data modeling, processing, and analytics, with proficiency in Salesforce Data 360, Snowflake, or Databricks.
- Deep Salesforce platform expertise, including Agentforce, Apex, LWC, Flows, and Salesforce APIs.
- Experience mentoring technical talent and creating reusable frameworks, playbooks, or internal tooling.
- Clear communication with engineers, customer architects, and executive stakeholders.
- Business-level proficiency in Italian and English.
- Ability to travel to customer sites as needed.
- Preferred qualifications include Salesforce certifications, familiarity with DevOps/CI-CD, observability tooling or data governance, multi-cloud enterprise AI architecture experience, product roadmap influence, and open-source, technical writing, or conference experience.
Benefits
- Base salary range of EUR 70,425 to EUR 94,200 annually, plus potential incentive compensation tailored by grade level.
- Salesforce benefits and resources designed to support balance and employee wellbeing.
- Customer-site travel is required as needed.
- Salesforce provides reasonable accommodations during the application and recruiting process.
Tech Stack
Categories
Forward Deployed
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.