Salesforce Technical Lead
Agilent Technologies2 hours ago
Hyderābād, IndiaStaff+
Responsibilities
- Lead requirements gathering and technical design sessions with business stakeholders, architects, product owners, and solution teams.
- Design, develop, configure, test, deploy, secure, monitor, and support enterprise Salesforce solutions.
- Build Salesforce capabilities using Apex, Lightning Web Components, Visualforce, Flows, validation rules, security models, and platform services.
- Design Salesforce security and access-control models covering profiles, permission sets, roles, sharing rules, record-level access, field-level security, and governance.
- Establish monitoring, alerting, logging, incident response, and observability practices for Salesforce production environments.
- Enable Salesforce observability with Splunk or similar platforms, including log ingestion, dashboards, alerts, error tracking, and operational insights.
- Develop and support Salesforce Data Cloud, CRM Analytics, and Salesforce AI capabilities.
- Design integrations between Salesforce and enterprise systems using REST/SOAP APIs, middleware, events, connectors, and standard integration patterns.
- Support CRM and PRM processes integrated with SAP CRM, ECC, SAP CPQ, Marketing Cloud, and other enterprise platforms.
- Manage Salesforce DevOps and release practices using GitHub, Gearset, CI/CD pipelines, environment management, testing, and deployment governance.
- Evaluate Salesforce platform innovations, demonstrate use cases, and contribute to the Salesforce technology roadmap.
Requirements
- Bachelor’s degree in Information Systems, Computer Science, Engineering, or a related field.
- 10+ years of hands-on Salesforce experience across implementation, development, configuration, customization, integration, and enterprise production support.
- Strong experience with Apex, Lightning Web Components, Visualforce, SOQL/SOSL, Flows, triggers, batch jobs, asynchronous processing, and Salesforce platform services.
- Strong Salesforce configuration experience with objects, fields, page layouts, record types, validation rules, approval processes, automation, reports, dashboards, and business process setup.
- Deep experience with Salesforce security, access control, profiles, permission sets, permission set groups, roles, sharing rules, organization-wide defaults, field-level security, and record access.
- Experience designing and operating Salesforce monitoring, alerting, logging, incident management, and production support processes.
- Experience with Salesforce observability using Splunk or similar tools, including dashboards, alerts, log analysis, error tracking, and trend analysis.
- Experience with Salesforce Data Cloud, identity resolution concepts, segmentation, activation, and enterprise data-platform integration.
- Experience with CRM Analytics datasets, dashboards, reporting, insights, and analytics use cases.
- Experience applying Salesforce AI capabilities, including Einstein features, automation, predictive insights, and productivity improvements.
- Knowledge of Salesforce integrations using REST/SOAP APIs, middleware, events, connectors, Data Loader, and related integration patterns.
- Strong understanding of CI/CD, DevOps, Salesforce deployment strategies, GitHub-based source control, Gearset, environment management, automated validation, release governance, and production change control.
- Salesforce certifications such as Platform Developer II, Administrator, Platform App Builder, Sales Cloud Consultant, Data Cloud Consultant, CRM Analytics, or Application/System Architect are preferred; equivalent hands-on experience is considered.
- Ability to multitask, troubleshoot complex issues, handle high-pressure production situations, and make effective decisions with appropriate risk awareness.
Benefits
- Full-time weekly schedule.
- Day shift with no required travel.
- No end date is specified for the position.
- Pay and benefit information varies by country and location and is available through Agilent’s careers site.
Tech Stack
SOAPSplunk
Categories