TechOps-CloudOps-DevOps-Staff
Ernst and Young23 hours ago
Kochi, IndiaStaff+
Responsibilities
- Resolve infrastructure and DevOps incidents and service requests.
- Support CI/CD pipeline operations, deployment workflows, and automation.
- Implement infrastructure as code using Terraform.
- Monitor platform health with AWS CloudWatch and Azure Monitor.
- Troubleshoot cloud deployment and configuration issues in collaboration with CloudOps and DevOps teams.
- Maintain runbooks, standard operating procedures, and automation scripts.
- Support cloud-native operations and assist junior colleagues with increasing autonomy.
- Identify engagement risks, escalate issues appropriately, and ensure work is reviewed for quality.
Requirements
- 3–4 years of experience in CloudOps, DevOps, or cloud infrastructure support.
- Hands-on experience supporting AWS and/or Azure cloud platforms.
- Working knowledge of AWS and Azure core services.
- Experience with Terraform and familiarity with infrastructure automation and CI/CD pipelines.
- Familiarity with Docker, Kubernetes, EKS or AKS, and Helm.
- Basic Bash scripting; Python knowledge is a plus.
- Understanding of IAM, security groups, VPC/VNet, basic networking, and RBAC.
- Familiarity with ServiceNow or a similar ITSM tool.
- Strong troubleshooting, collaboration, and documentation skills.
- AWS or Azure cloud certification is preferred.
- Willingness to work in a 24x7 rotational shift-based support environment.
Benefits
- Remote or hybrid work environment with no stated location constraints.
- 24x7 rotational shift-based support schedule.
- Continuous learning, coaching, and professional development opportunities.
- Flexible tools and support to make a meaningful impact.
- Inclusive and diverse global work culture.
- Opportunity to collaborate with teams across EY's global delivery network and work with well-known brands.
Categories
About Ernst and Young
Ernst & Young (EY) provides audit/assurance, tax, consulting, strategy and transactions services to enterprises, financial institutions, and public‑sector clients. Structured as a global network of partner‑owned member firms, it sells professional services on a fee basis, including a dedicated Financial Services Organization for banking, insurance, and capital markets. Headquartered in London, EY was formed in 1989 from the merger of Ernst & Whinney and Arthur Young, and operates in 150+ countries.