3 months ago
Base Salary
$190k - $260k/yr
Responsibilities
- Own GovWell’s deployment and reliability platform to keep systems production-safe, observable, and resilient.
- Build and evolve CI/CD foundations for fast, safe, and repeatable deployments across multiple teams.
- Establish observability systems covering metrics, logging, tracing, alerting, and on-call foundations.
- Lead incident response practices, including playbooks, escalation paths, postmortems, and reliability improvements.
- Own platform-level security and compliance foundations, including SOC 2 readiness, vulnerability management, and access controls.
- Improve infrastructure efficiency and cost performance with engineering leadership.
- Build internal tooling that reduces infrastructure overhead for product engineers.
Requirements
- 5+ years of experience as a backend, infrastructure, or platform engineer operating production SaaS systems at scale.
- Strong understanding of systems engineering, reliability, distributed systems, and operational failure modes.
- Experience owning CI/CD, observability, incident response, and production operations end-to-end.
- Advanced use of AI tools including Cursor, Copilot, and GPT-based workflows.
- Strong coding ability using Node.js, TypeScript, or similar technologies.
- Ability to own a broad platform surface area in a high-ownership startup environment.
- Strong written and oral communication skills, including documenting systems, writing RFCs, and leading postmortems.
Benefits
- Hybrid work with regular in-person collaboration in the New York City office, 3+ days per week.
- Competitive base salary.
- Equity or stock options.
- Medical, dental, and vision insurance.
- 401(k) program.
- Flexible paid time off.
Tech Stack
About GovWell
We the people — and the taxpayers — deserve good government. Yet today, interacting with government services is often frustrating and inefficient. GovWell is building the AI operating system transforming how governments serve communities, starting with local agencies. GovWell replaces legacy software for municipalities and counties, empowering public servants to radically streamline public services and cut internal processing time for permits & licenses by up to 95%. Founded in 2023, GovWell powers 5,000+ mission-critical processes for agencies in 40+ states serving millions of residents. We've raised $35M from Insight Partners, Work-Bench and Bienville Capital, and work in person at our HQ in New York City.