5 days ago
London, United KingdomStaff+
Responsibilities
- Monitor, maintain, and improve the reliability and availability of production systems.
- Respond to incidents, participate in on-call support, and conduct post-mortems to prevent recurrence.
- Define and track Service Level Objectives and Service Level Indicators.
- Collaborate with development teams to build reliability into services.
- Design and implement automation to reduce toil and improve operational efficiency.
- Contribute to capacity planning and performance optimization.
- Document systems, processes, and runbooks for the wider team.
Requirements
- Hands-on experience deploying, managing, and troubleshooting workloads in Kubernetes.
- Strong understanding of Kubernetes concepts, cluster administration, networking, storage, and security best practices.
- Familiarity with Helm for application packaging and deployment.
- Bachelor’s degree in computer science or a relevant degree.
- Willingness to work in a hybrid model.
- Fluency in written and spoken English.
- Strong problem-solving, analytical, communication, collaboration, and incident-response skills.
- Experience with open-source projects, Google SRE principles, or DevOps or Platform Engineering is preferred.
Benefits
- Hybrid work arrangement.
- Participation in an on-call rotation supporting critical systems.
Tech Stack
AnsibleArgo CDAWSAzureBashChefGitHub ActionsGoGoogle Cloud PlatformGrafanaHarnessHelmKubernetesPrometheusPuppetPythonTerraform
Categories
Site Reliability
About FactSet
FactSet builds a financial data and analytics platform used by asset managers, investment banks, hedge funds, and wealth managers for research, portfolio management, trading, and risk. Its products include the FactSet workstation, data feeds and APIs, and workflow tools like OMS/EMS, sold primarily via subscription licensing. Founded in 1978 and headquartered in Norwalk, Connecticut, FactSet is a public company listed on the NYSE (ticker: FDS).