Senior ServiceNow Developer
Digital Management, LLC16 hours ago
Washington, DC, USASenior
Base Salary
$102k - $128k/yr
Responsibilities
- Manage, configure, develop, implement, test, deploy, and maintain ServiceNow applications and platform capabilities.
- Translate application story cards, business requirements, and use cases into ServiceNow service requests and workflows.
- Design, develop, and support integrations between ServiceNow and external enterprise systems using APIs, web services, IntegrationHub, or equivalent methods.
- Design, configure, and develop ServiceNow mobile applications and mobile user experiences.
- Identify and resolve application, integration, workflow, and performance bottlenecks through root-cause analysis.
- Develop and maintain technical documentation covering configurations, integrations, data flows, interfaces, technical designs, and development procedures.
- Support release readiness reviews and prepare release, deployment, and rollback documentation.
- Collaborate with product owners, stakeholders, architects, cybersecurity personnel, quality assurance resources, and other developers.
- Work within established development standards, source control, controlled promotion processes, customer-approved acceptance criteria, and formal government review.
Requirements
- Bachelor of Science degree.
- Five or more years of relevant experience.
- ITIL certification.
- ServiceNow certification or demonstrated equivalent platform expertise.
- Completion of ServiceNow integration training or certification.
- Completion of ServiceNow mobile development training or certification.
- Experience with the ServiceNow Automated Test Framework (ATF).
- Federal or Legislative Branch development experience in a change-controlled environment.
- Advanced ServiceNow development experience across configuration, scripting, workflow, and application development.
- Hands-on experience building and supporting integrations with APIs, web services, and IntegrationHub or an equivalent technology.
- Experience designing, configuring, or developing ServiceNow mobile applications and mobile user experiences.
- Experience with ServiceNow performance troubleshooting, root-cause analysis, source control, and controlled promotion from development to production.
- Ability to produce technical documentation acceptable to and maintainable by a government customer.
- Strong written and verbal communication skills.
- Ability to complete the required U.S. Senate facility and system access background investigation and meet ongoing personnel security reporting requirements.
- Must be a U.S. citizen.
Benefits
- Full-time hybrid position with some work performed on-site in Washington, DC.
- Occasional after-hours or weekend work may be required for production deployments and incident response.
- Virtual health visits, commuter perks, pet insurance, and entertainment discounts.
- Annual performance reviews, tuition assistance, and internal career growth opportunities.
- 401(k) matching, life and disability insurance, and financial wellness tools.
- Healthcare coverage, wellness programs, flu shots, and biometric screenings.
- Annual awards, service anniversaries, referral bonuses, and peer-to-peer recognition.
Categories
About Digital Management, LLC
Digital Management, LLC (DMI) delivers managed IT and digital services—managed mobility, cloud, cybersecurity, network operations, application development, data, and customer experience—to public-sector agencies and commercial enterprises. The privately held firm is headquartered in McLean, Virginia, and builds and operates mission‑critical systems for U.S. federal clients, including the Department of Defense. Its business centers on long‑term managed services, systems integration, and modernization projects across mobile and cloud environments.