Senior Application Support Engineer / Site Reliability Engineer
Depository Trust & Clearing Corporation (DTCC)1 day ago
Dallas, TX, USASenior
Responsibilities
- Ensure the availability, stability, performance, and operational readiness of more than 40 mission-critical enterprise applications.
- Lead incident response, production troubleshooting, and root cause analysis while driving preventative reliability improvements.
- Support application recovery, failover, disaster recovery, business continuity, critical processing schedules, and service-level commitments.
- Support deployments, releases, vendor upgrades, monitoring, alerting, observability, and operational tooling.
- Drive automation initiatives that improve efficiency, resiliency, and operational risk reduction.
- Collaborate with development, infrastructure, cloud, database, network, security, product, and operations teams.
- Support audit, risk, compliance, and operational control requirements.
Requirements
- Bachelor’s degree preferred or equivalent practical experience.
- 6–8 years of experience supporting enterprise applications in complex production environments.
- Strong understanding of Site Reliability Engineering principles, including reliability, observability, automation, and incident prevention.
- Experience supporting enterprise-scale distributed applications in production and working with cloud technologies and modern infrastructure platforms.
- Understanding of messaging, middleware, and integration technologies such as IBM MQ, Kafka, or IIB.
- Exposure to container platforms such as OpenShift, Kubernetes, or Docker.
- Strong troubleshooting, analytical, and problem-solving skills.
- Preferred qualifications include Kafka and event-driven architecture experience, mainframe exposure including JCL and batch processing, Python or other scripting experience, financial services or securities-processing experience, and AI-driven automation initiatives.
Benefits
- Monday–Friday second-shift schedule from 3:00 PM to 11:00 PM EST.
Tech Stack
Categories
Site Reliability
About Depository Trust & Clearing Corporation (DTCC)
Depository Trust & Clearing Corporation (DTCC) runs global post-trade market infrastructure, delivering clearing, settlement, securities depository, trade reporting, and data services for broker-dealers, banks, and asset managers. It provides these services through subsidiaries such as DTC, NSCC, FICC, and the Global Trade Repository, with revenue primarily from transaction and service fees. Founded in 1973 and headquartered in Jersey City, NJ, DTCC is industry-owned and privately held, serving markets across multiple regions.