2 months ago
Responsibilities
- Lead and support responses to security events and incidents across Twilio’s global infrastructure, services, and applications.
- Own the security incident lifecycle, including response, containment, remediation, on-call participation, and security-incident RCAs.
- Document incidents and projects and create runbooks and standard operating procedures.
- Develop scalable security-response processes, technical solutions, and automated security operations.
- Investigate threat actors and activity and drive security and reliability improvements identified through incidents.
- Build relationships with internal customers to facilitate solutions and increase team impact.
- Mentor and support team members to enable career development and long-term team success.
Requirements
- At least 3 years of security incident response experience in a production-cloud environment.
- Subject-matter expertise in security issues and technologies.
- Ability to use AI for complex security incident response and high-fidelity detections.
- Advanced knowledge of service-oriented architectures and cloud security tools and technologies.
- Experience addressing difficult security challenges across a technology stack.
- Experience with SIEM platforms and extending their functionality.
- Experience with SOAR tools and automating manual security processes.
- Experience with AWS, GCP, or another large cloud platform.
- Strong written and verbal communication skills.
- Ability to influence and build effective relationships across all organizational levels.
- Preferred experience with AI model security and posture management, AI-driven threat response, forensic artifact and evidence triage, malware and source-code analysis, and threat-intelligence integration.
Benefits
- Remote role based in Ireland or the U.K.
- Competitive pay, generous time off, parental and wellness leave, healthcare, retirement savings program, and other location-dependent benefits.
- Occasional travel may be required for project or team in-person meetings.
- Volunteer and donation support programs.