NICE

Lead Software Architect

NICE
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21 days ago
Southampton, United KingdomStaff+

Responsibilities

  • Own the architecture, design, AI-led implementation, and validation of cloud-based, multi-threaded, multi-server applications.
  • Lead technical decisions on architectural direction and ensure adherence to architecture standards.
  • Account for security, scalability, compatibility, maintainability, and responsible AI use in build-time and run-time systems.
  • Perform testing, fix defects, and help resolve customer support cases.
  • Mentor and coach team members on architecture practices, AI-led delivery, and validation of AI outputs.
  • Collaborate with Product Management during planning sessions.

Requirements

  • Solid experience developing applications in C# with Visual Studio or Visual Studio Code.
  • Proven experience translating complex market requirements into secure, scalable, and resilient system designs.
  • Experience with multi-tenant cloud solutions and collaborative multidisciplinary teams.
  • Experience creating maintainable code, using source control, conducting unit testing, and participating in code reviews.
  • Understanding of network security, authentication, authorization, SOLID principles, and RESTful API extensibility.
  • Experience working with databases using Entity Framework or similar technologies.
  • Recent practical daily experience using AI tooling such as Copilot, Claude Code, Codex, or equivalent.
  • Ability to judge appropriate AI use in a high-trust domain and remain accountable for architecture outputs.
  • Preferred experience includes OWASP Top Ten security practices, Azure SQL Server, DevOps pipelines, TeamCity, GitHub, Windows services, and AI-native software patterns.

Benefits

  • NICE-FLEX hybrid work model with two days in the office and three days working remotely each week.
  • Collaborative, global work environment with learning opportunities and internal career mobility across roles, disciplines, domains, and locations.
  • Equal opportunity employment.
  • The final interview stage includes a working session using the company’s AI tooling.

Tech Stack

C#GitTeamCity

Categories

NICE

About NICE

10,000+ employees

NICE builds cloud contact center platforms, customer analytics, and workforce optimization tools for enterprises and public sector agencies, including public safety recording. Its portfolio includes CXone (CCaaS), digital self-service, interaction recording, RPA, and financial crime and compliance solutions through NICE Actimize. Founded in 1986 and headquartered in Hoboken, New Jersey, NICE is a public company traded on NASDAQ under the ticker NICE, serving customers in 150+ countries.

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