Access & AI Enablement Engineer (MTS)
Salesforce1 day ago
Responsibilities
- Design, build, deliver, review, test, and quality-assure Salesforce software solutions.
- Apply AI tools and automation to streamline repetitive processes and reduce operational overhead.
- Partner with and upskill teammates on Salesforce best practices and AI-first problem-solving.
- Validate AI-generated output for correctness, security, and team standards.
- Own the full outcome of delivered work and take on expanding scope as the team remit grows.
Requirements
- Proven declarative and technical experience on the Salesforce platform.
- An engineering background with demonstrated experience orchestrating AI into real workflows.
- A track record of reducing operational overhead or friction through automation or tooling.
- Ability to combine hands-on casework with peer coaching and upskilling.
- Salesforce Certified Administrator, Advanced Administrator, and Platform App Builder certifications are required.
- Proven Salesforce administration experience within a large-scale enterprise organization.
- Familiarity with least-privilege, just-in-time access, and SOX-scoped organizations is preferred.
Benefits
- Salesforce offers time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
- Reasonable accommodations are available during the application and recruiting process.
Categories
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.