ServiceNow Developer (HRSD)
Fresenius Medical Care3 months ago
Bengaluru, IndiaEntry Level
Responsibilities
- Configure and develop assigned ServiceNow HRSD capabilities across Case Management, Employee Relations, Employee Center Pro, HR Agent Workspace, Employee Document Management, Knowledge Management, and Universal Requests.
- Build Flow Designer flows, Business Rules, Client Scripts, and UI Policies and submit work for senior developer code review.
- Execute unit testing, assist with ATF test scripts, track and retest UAT defects, and document results against sprint acceptance criteria.
- Support data migration and document import activities, including template validation, field mapping, staging, metadata validation, and import validation.
- Assist with internationalization, localization, translated values, integrations, update sets, environment promotions, and technical documentation.
- Participate in sprint ceremonies and respond to support requests from HR process owners and platform users.
Requirements
- At least 2 years of ServiceNow development or administration experience in an enterprise environment.
- Working knowledge of JavaScript, GlideScript, Business Rules, Client Scripts, UI Policies, and Flow Designer basics.
- Exposure to ServiceNow HRSD or HR Service Management through coursework, certification, or hands-on experience.
- Familiarity with ServiceNow portal or Employee Center configuration, including Service Portal or Employee Center Pro.
- Understanding of ServiceNow ACLs, User Criteria, role-based access control, and groups.
- Experience working in sprint-based delivery teams and ability to execute defined configuration tasks with minimal rework.
- Certified ServiceNow Administrator certification is required.
- Preferred qualifications include HRSD module experience, Knowledge Management configuration, transform maps, import sets, data migration tooling, Workday or other HCM integrations, ServiceNow internationalization, regulated-industry experience, GDPR or HR data privacy familiarity, and certifications such as CAD, CIS-HRSD, Employee Center Pro, Agile and Test Management, or ITIL 4 Foundation.
Tech Stack
Categories
About Fresenius Medical Care
Fresenius Medical Care develops and sells dialysis machines, dialyzers, and related disposables, and operates in-center and home dialysis clinics for people with chronic kidney disease. Its business combines product sales to healthcare providers with dialysis services reimbursed by insurers and health systems. Founded in 1996 and headquartered in Bad Homburg, Germany, the company is publicly traded in Frankfurt and serves patients and providers worldwide.