1 day ago
Kraków, Poland or Gdańsk, PolandMid Level
Responsibilities
- Build and evolve core claiming flows across frontend and backend through production.
- Collaborate with Product, Design, Data, engineering, and QA teams to identify friction and deliver measurable improvements.
- Design and run experiments that improve claim submission rates and reduce traveller confusion.
- Integrate claiming flows with document, communications, claim-processing, partner API, and internal tooling systems.
- Modernize legacy code and improve reliability, observability, testing, and production quality.
- Use AI-assisted workflows when they improve development speed or work quality.
Requirements
- 4+ years of experience building and owning client-facing production applications where reliability, performance, and conversion matter.
- Strong expertise in at least one core technology area: TypeScript/React, Ruby/Rails, or Node.js, with willingness to work across the stack.
- Product-minded approach focused on solving the right problem, not only shipping code.
- Comfort across framing, building, testing, deploying, monitoring, and iterating with disciplined testing practices.
- Solid relational database experience, ideally with PostgreSQL.
- Ownership mindset and ability to proactively identify important problems.
- Clear written and spoken English communication.
Benefits
- Hybrid work based in Kraków or Gdańsk.
- Full-time employment offers 14.000 - 20.000 PLN gross/month; project-based contractor work offers 15.000 - 25.000 PLN net + VAT on a B2B contract.
- Learning days, personal development plans, workshops, mentorship, and language classes.
- Private healthcare, non-service days, wellness budget, travel stipend, gym/transport subsidy, and free access to AirHelp services.
- Daily production deployments, high autonomy, and opportunities to build features used by millions of travellers.
Tech Stack
Categories
About AirHelp
AirHelp builds consumer travel-tech services that help air passengers claim compensation for flight disruptions and access travel protection. Its revenue comes from success-based claims and a subscription, AirHelp+, along with partnerships with online travel agencies, airlines, and insurers. Founded in 2013 and headquartered in Berlin, the privately held company has compensated over 3 million passengers and collaborates with more than 140 OTAs, airlines, and insurers.