5 days ago
Base Salary
$96k - $150k/yr
Responsibilities
- Lead the end-to-end technical design and delivery of OpenText Exstream Cloud Native communication solutions.
- Build complex personalized templates and reusable assets in Communications Designer, including dynamic content, business rules, functions, procedures, complex tables, charts, and multilingual or multibrand outputs.
- Develop and govern JSON/XML mappings, schemas, transformations, validations, and source-to-target specifications.
- Design orchestration flows for document generation, routing, assembly, delivery, exception handling, and system integration.
- Define solution patterns for batch, on-demand, and event-driven communications across print and digital channels.
- Provide architecture inputs, design specifications, interface contracts, implementation documentation, and production-readiness guidance.
- Lead design reviews, code reviews, troubleshooting, performance optimization, defect resolution, and root-cause analysis.
- Collaborate with business analysts, architects, data teams, QA, DevOps, security, operations, and client stakeholders.
- Mentor Exstream developers and establish development standards, reusable patterns, knowledge transfer, and technical training.
- Support SIT, UAT, release planning, deployment, cutover, hypercare, and post-implementation reviews.
Requirements
- 10+ years of IT experience with significant hands-on experience designing and building applications using OpenText Exstream.
- Demonstrated implementation experience with OpenText Exstream Cloud Native and Communications Designer.
- Advanced experience building complex communication templates, reusable assets, dynamic content, tables, charts, rules, functions, procedures, and multichannel outputs.
- Strong hands-on experience with JSON, XML, XSD/schema concepts, mapping, transformation, validation, and debugging.
- Experience designing Exstream orchestration flows and integrating communication services with upstream and downstream applications.
- Working knowledge of AWS services and concepts including IAM, S3, CloudWatch, API Gateway, Lambda, containers, logging, monitoring, and secure integration patterns.
- Experience with REST APIs, Git-based source control, CI/CD concepts, environment management, and release automation.
- Strong understanding of document composition, personalization, high-volume generation, output validation, and operational support.
- Excellent analytical, problem-solving, written communication, client-facing, and technical leadership skills.
- Preferred experience includes CCM delivery in banking, financial services, or insurance; integrations with policy, billing, claims, CRM, core banking, Guidewire, or enterprise API platforms; and migration from legacy CCM platforms.
- Knowledge of Jira or Azure DevOps, non-functional testing, cloud security, and production support processes is preferred.
- AWS or OpenText certifications are advantageous.
Benefits
- Comprehensive benefits package for regular full-time employees, including paid time off, vacation, company holidays, personal days, sick leave, medical, dental, vision or provincial healthcare coordination, retirement savings plans, life and disability insurance, and employee assistance programs.
- Benefits vary by local policy and eligibility, with vacation listed as 12–25 days depending on employee grade.
About Capgemini
Capgemini is a global IT services and consulting firm that delivers strategy, cloud, AI, software engineering, and managed services to large enterprises and public-sector clients. Founded in 1967 and headquartered in Paris, it is publicly traded on Euronext Paris and operates in 50+ countries. The group expanded its engineering capabilities by acquiring Altran in 2020, now operating as Capgemini Engineering.