23 days ago
Sydney, Australia or Melbourne, AustraliaMid Level / Senior
H1B Sponsor
Responsibilities
- Own end-to-end technical onboarding for enterprise customers.
- Design and build custom workflows in collaboration with clinical stakeholders.
- Serve as the escalation point for complex technical issues.
- Build tooling, scripts, and automation for faster deployments.
- Translate field insights into actionable feedback for Product and Engineering.
- Document and train customers to enhance their operational capabilities.
Requirements
- 4+ years in a forward deploy, implementation engineering, or customer-facing technical role.
- Proficient in coding with Python, JS, SQL, or similar languages.
- Strong knowledge of integration protocols like REST APIs, SAML/OIDC, SCIM, and ideally FHIR/HL7.
- Ability to manage ambiguous, high-stakes problems independently.
- Excellent communication skills for diverse audiences.
- Experience working with enterprise customers or health systems is a plus.
Benefits
- Flexible hybrid working environment with 3 days in the office.
- Generous personal development budget of $500 per annum.
- Opportunity to learn from top engineers and creatives in a diverse team.
- Equity ownership in the company.
- Chance to create a global impact in a leading healthtech startup.
- Opportunity to fast track your startup career.
