3 days ago
Base Salary
$85k - $210k/yr
Responsibilities
- Design and architect reliable, scalable infrastructure and services while forecasting demand and addressing capacity needs.
- Collaborate with software development teams to ensure services meet deployment, reliability, and scalability requirements.
- Lead incident response, triage, technical analysis, root cause analysis, maintenance, post-mortems, and resolution of issues across multiple services.
- Monitor service health and performance, produce reports, document incidents, and take action based on operational trends.
- Develop automation tools and scripts to gather metrics, monitor systems, analyze issues, and mitigate or remediate infrastructure defects.
- Provide operational support and act as an escalation point for Oracle services, including participation in on-call shifts.
- Conduct experiments and evaluations of new tools and technologies to improve infrastructure performance, reliability, deployments, and resource usage.
- Communicate service capacity, performance, security, and change impacts to customers and internal teams.
- Coordinate moderately complex projects and initiatives, provide technical oversight, delegate work, and adjust plans as needed.
- Coach and mentor junior team members, contribute to process improvements, and participate in candidate interviews and hiring recommendations.
Requirements
- Advanced knowledge of site reliability practices, infrastructure operations, incident response, maintenance, and service performance management.
- Experience designing reliable and scalable infrastructure and services and addressing capacity and resource requirements.
- Ability to perform advanced investigation, debugging, root cause analysis, post-mortems, and resolution of multi-service technical issues.
- Ability to develop automation tools or scripts and evaluate new infrastructure technologies and approaches.
- Ability to analyze production data, monitor service health, communicate technical impacts, and provide operational guidance.
- Ability to coordinate moderately complex initiatives, collaborate across teams, mentor junior employees, and provide technical oversight.
Benefits
- US hiring range is $84,900 to $209,500 per annum, with possible bonus and equity eligibility.
- Medical, dental, vision, disability, life, and AD&D insurance are available.
- Oracle offers 401(k) matching, flexible spending accounts, commuter and parking benefits, paid vacation, 11 paid holidays, paid sick leave, and paid parental leave.
- Additional benefits include adoption assistance, an employee stock purchase plan, financial planning, group legal services, and voluntary auto, homeowner, and pet insurance.
- US-based employees must complete identity verification involving collection and processing of biometric information, subject to legally available accommodations.
Categories
Site Reliability
About Oracle
Oracle builds database technology, enterprise applications, and Oracle Cloud Infrastructure for companies and governments. Its business spans cloud subscriptions, software licenses, and support services across ERP, HCM, CX, and industry suites, plus NetSuite. Founded in 1977 and headquartered in Austin, Texas, Oracle is a public company traded on the NYSE and serves global customers migrating and running critical workloads in its cloud.