2 months ago
London, United KingdomSenior
Responsibilities
- Eliminate operational toil through automation, software development, and internal SaaS tools.
- Partner with application teams and internal stakeholders to improve reliability and standardization.
- Build and scale a resilient, cost-effective, secure-by-default cloud platform and Kubernetes ecosystem.
- Design automation, orchestration, observability, and disaster readiness into products and platform services.
- Participate in production support and on-call rotations, providing senior-level guidance during critical events.
- Lead incident management and post-incident retrospectives while coaching teams in reliability practices.
- Mentor colleagues, contribute to architectural discussions, and drive scalable and sustainable technical improvements.
Requirements
- Experience writing design documents and postmortems and refactoring application code.
- Experience building automation to reduce operational burden or developing internal SaaS tools.
- Ability to advocate for and introduce SRE principles such as SLOs and SLAs.
- Experience with public cloud or hosted datacenter environments; Azure and AKS are preferred.
- Passion for collaborative teamwork and influencing reliability best practices across teams.
- Bonus qualifications include Linux server experience, Terraform, Chef, Docker, Prometheus/Grafana or ELK/EFK, CI/CD pipelines, rollout strategies, programming languages such as Java, Python, or Golang, and scripting languages such as PowerShell, Bash, Python, or Ruby.
- A bachelor's degree or equivalent experience in Computer Engineering or a related field is listed as a bonus qualification.
Benefits
- Hybrid schedule with Tuesdays and Thursdays dedicated to in-office collaboration and Mondays and Fridays reserved for remote-friendly focus time.
- Flexible work hours, 25 days of annual leave, additional flexible time off, and company wellness days.
- Annual performance-based bonus, enhanced parental leave, pension matching up to 6%, private medical insurance, healthcare cash plan, group life cover, income protection, and critical illness protection.
- Unlimited access to LinkedIn Learning and Microsoft courses and training, plus opportunities to earn certifications.
- Inclusive and supportive culture, career development framework, modern open-plan workspace, gaming area, free snacks and drinks, and regular social events.
- Access to RethinkCare behavioral health and well-being resources.
Categories
DevOpsSite Reliability
About iManage
iManage builds a cloud-enabled knowledge work platform for law firms, corporate legal departments, and professional services, combining document and email management with search, governance, and AI. It sells enterprise software via subscriptions and managed cloud, with products such as iManage Work, iManage Share, and the Ask iManage generative assistant to organize and understand business content. Founded in 2015 and headquartered in Chicago, it is privately held and serves customers globally in regulated industries.