Clera

Customer Engineer

Clera
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3 hours ago
Berlin, GermanyMid Level

Responsibilities

  • Provide technical guidance for deploying, configuring, and optimizing the platform.
  • Troubleshoot PostgreSQL-backed data workflows and frontend/backend code with customers.
  • Support prompting and practical AI workflows to help customers unlock value.
  • Build customer relationships and act as the technical liaison between customers, product, and engineering.
  • Gather and communicate customer feedback to drive product and documentation improvements.

Requirements

  • At least 2 years of software engineering experience with demonstrated direct business impact through written code.
  • Familiarity with TypeScript, React, Node.js, and Python.
  • Hands-on PostgreSQL experience, including troubleshooting data workflows in customer environments.
  • Experience deploying, configuring, or optimizing a software platform for customers.
  • Prior technical customer-facing experience with strong written and verbal communication skills.
  • Comfort with AI prompting techniques and practical LLM workflows.
  • Strong computer science fundamentals are a plus.
  • Genuine interest in AI-native products and a pragmatic, ship-fast mindset.

Benefits

  • On-site work in Berlin, Germany.
  • Visa sponsorship is available.

Categories

Solutions Engineering
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