ServiceNow Developer Lead
Ameriprise Financial4 days ago
Hyderābād, IndiaStaff+
Responsibilities
- Mentor ServiceNow developers and promote best practices in coding, configuration, and integration.
- Define and execute the ServiceNow development roadmap in alignment with organizational goals.
- Design, develop, and deploy ServiceNow applications, service catalog items, workflows, and integrations.
- Provide technical guidance for ITSM, ITOM, HRSD, SecOps, and other ServiceNow modules.
- Lead complex integrations with third-party applications using REST, SOAP, LDAP, MID Server, and APIs.
- Establish governance frameworks, coding standards, and security protocols for ServiceNow development.
- Implement automation and AI/ML-driven workflows to improve business processes.
- Support system upgrades, patching, platform stability, EOL upgrades, and ServiceNow Family updates.
- Collaborate with business stakeholders, IT leadership, administrators, and engineering teams to translate requirements into solutions.
- Prepare effort and schedule estimates and support continuous service improvement and platform management.
Requirements
- Bachelor's or master's degree in IT or Computer Science.
- 7 to 10 years of experience in ServiceNow development and leadership roles.
- Strong expertise in JavaScript, Glide API, AngularJS, HTML, CSS, and ServiceNow development frameworks.
- Deep knowledge of ITSM, ITOM, CMDB, HRSD, SecOps, CSM, and custom ServiceNow application development.
- Proven experience with enterprise-wide integrations and ServiceNow architecture design.
- Experience with CI/CD, DevOps methodologies, and Agile/Scrum development.
- ServiceNow Certified System Administrator certification is required or listed as a relevant certification.
- ServiceNow Certified Application Developer and Certified Implementation Specialist certifications are preferred.
Benefits
- Full-time position located in Hyderabad or Noida.
- Employees work in the office at least three days per week, with flexibility to work from home two days per week; some roles may require additional office time.
- Working hours are 2:00 PM to 10:30 PM IST.
- Inclusive, collaborative culture with equal opportunity and accessible recruitment support.
Tech Stack
Categories
About Ameriprise Financial
Ameriprise Financial provides financial planning, investment management (through Columbia Threadneedle), and insurance and annuities (through RiverSource) to individuals and institutions via a nationwide advisor network. It generates revenue from advice and asset management fees as well as insurance products, operates globally, and oversees more than $1.5 trillion in client assets. Founded in 1894 and headquartered in Minneapolis, it is a public company listed on the NYSE.