Deployment Strategist (Columbus, OH)
Hippocratic AI1 month ago
Columbus, OH, USAMid Level
H1B sponsor
Responsibilities
- Discover customer problems and design solutions aligned with healthcare operational objectives.
- Design, build, and configure agents for complex, high-stakes healthcare conversations.
- Map customer data flows into and out of conversations and partner with engineering to deliver required integrations or capabilities.
- Own implementations end to end, including stakeholder adoption, workflow configuration, timeline management, documentation, blocker resolution, and call scheduling.
- Partner with forward deployed engineers to specify AI features for customer deployments.
- Create deployment playbooks, templates, and best practices from implementation learnings.
- Develop analytics and dashboards to track deployment performance.
- Use deployment insights to inform product and process improvements.
Requirements
- 4+ years of relevant experience in deployment, implementation, strategic operations, consulting, solution architecture, or technical program management.
- Direct experience serving healthcare customers or working within a healthcare organization.
- Working knowledge of provider, payor, or life sciences workflows and organizational dynamics.
- Ability to interrogate unfamiliar data schemas, direct analyses, and identify incorrect outputs.
- Hands-on comfort with JSON files, terminals, command-line coding assistants, and Git workflows.
- Experience managing complex customer engagements across operational, clinical, IT, and executive stakeholders.
- BA/BS in a technical field such as engineering, science, analytics, or economics.
- Preferred qualifications include SQL, Epic experience or certification, Clarity, Caboodle, Cogito, clinical experience, forward-deployed or solutions experience, HL7 or FHIR fluency, healthcare program experience, and exposure to LLM-based or agentic products in production.
Benefits
- Onsite work in Columbus, Ohio, five days per week at the client site.
- Occasional travel to Hippocratic AI headquarters in Menlo Park, California, for strategic planning and team sessions.
- Opportunity to work on safety-focused healthcare AI with cross-functional engineering, product, customer success, and clinical teams.
About Hippocratic AI
Hippocratic AI builds a safety-focused large language model and AI agents for healthcare workflows, used by health systems for patient outreach, post-discharge follow-up, and chronic-care management. It licenses its platform and tools to providers to automate and scale clinical support tasks while meeting health-system requirements. Founded in 2023 and headquartered in Palo Alto, the company is privately held.