1 day ago
Base Salary
$98k - $166k/yr
Responsibilities
- Provide onsite and remote application support to customers.
- Deliver product demonstrations and conduct end-user training sessions.
- Collaborate with Product Management, Engineering, Applications, and R&D teams to resolve customer issues.
- Track and manage customer issues while providing timely updates to stakeholders.
- Prioritize and manage workload in a dynamic, customer-driven environment.
- Act as the technical interface between customers and internal teams to support product adoption and customer satisfaction.
Requirements
- Master’s degree in Engineering, Physics, Materials Science, Electronics, Computer Science, or a related field.
- Strong understanding of pattern image processing, particularly in SEM applications, is strongly preferred.
- Experience with Linux and programming languages such as Python, C, or C++ is preferred.
- Strong verbal and written communication skills and the ability to collaborate effectively with customers and cross-functional teams.
Benefits
- Benefits may include medical, dental, vision, life, 401(k) with company matching, employee stock purchase program, student debt assistance, tuition reimbursement, career development programs, financial planning benefits, wellness benefits, paid time off, paid holidays, and family care and bonding leave.
- The position is primarily onsite at customer locations more than 75% of the time and includes approximately 15–30% travel to other customer sites.
- The primary location is Austin, Texas.
About KLA
KLA builds process control, inspection and metrology systems used to manufacture semiconductor wafers, reticles, advanced packaging, printed circuit boards, and displays, and sells related software and services to chipmakers and electronics manufacturers. Its business model centers on capital equipment sales plus service and support contracts. Headquartered in Milpitas, California, KLA traces its origins to the 1997 KLA-Tencor merger and is publicly traded on NASDAQ under the ticker KLAC.