
Applied AI/ML Lead - Small Business
JPMorgan Chase1 day ago
Responsibilities
- Set the technical direction for applied AI in Small Business Lending, including solution strategy, success measures, and delivery plans.
- Lead AI/ML projects from discovery through production while managing priorities, risks, dependencies, and post-launch results.
- Design agent behavior across prompts, context, retrieval, tools, evaluation, routing, and memory.
- Define evaluation, safety, and guardrail approaches for nondeterministic and agentic systems.
- Partner with Engineering on infrastructure, retrieval, tool APIs, telemetry, and release readiness.
- Mentor and guide junior team members and cultivate relationships with stakeholders and partners.
- Communicate technical findings and recommendations to senior management.
Requirements
- Master's or PhD degree in computer science or a data science-related discipline and 5+ years of industry experience.
- Experience developing and deploying production machine learning or generative AI solutions using Python.
- Experience leading AI/ML services from ideation through deployment, including design, code review, automated testing, CI, monitoring, and post-release improvement.
- Experience building evaluations and safety controls for nondeterministic and agentic systems.
- Experience with data pipelines, SQL, and structured and unstructured data.
- Advanced knowledge of statistical methods, experimental design, and A/B testing.
- Experience with RAG, vector databases, search, and structured or unstructured context.
- Experience fine-tuning foundation models, training embeddings, or optimizing inference.
- Expertise with LLM orchestration frameworks such as LangChain, LangGraph, or similar tools.
- Experience with tracing and observability tools such as Arize Phoenix.
- Ability to communicate complex findings and recommendations clearly to technical and business partners.
Benefits
- Competitive total rewards package with base salary determined by role, experience, skill set, and location.
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
- Comprehensive health care coverage, on-site health and wellness centers, retirement savings plan, backup childcare, tuition reimbursement, mental health support, and financial coaching.
- Additional compensation and benefits details are provided during the hiring process.
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About JPMorgan Chase
JPMorgan Chase provides consumer and commercial banking, payments, credit card, wealth management, and corporate and investment banking services to individuals, businesses, institutions, and governments. The public company (NYSE: JPM) earns revenue from interest, fees, trading, and asset management across operations in more than 100 markets. Headquartered in New York City with roots dating to 1799, it serves retail customers and prominent corporate and government clients through brands including Chase and J.P. Morgan.