Lead Software Engineer - AWS/SRE Engineer
JPMorgan Chase11 hours ago
Responsibilities
- Lead live site management and cloud production management, including production readiness, change governance, incident response, problem management, and operational risk reduction.
- Define and improve SRE practices involving service-level indicators, service-level objectives, error budgets, capacity planning, and reliability engineering.
- Advance observability through logging, metrics, distributed tracing, dashboards, alerting, and automated anomaly detection.
- Lead major incident response, root-cause analysis, corrective actions, and elimination of recurring production issues.
- Establish production health, availability, performance, and resiliency measures for engineering and business leadership.
- Shape AWS cloud architecture, cloud cost optimization, resiliency, multi-region operation, failover/failback, disaster recovery, and infrastructure-as-code strategy.
- Lead responsible adoption and validation of AI-assisted engineering and automation practices across teams.
- Set architectural standards and communicate complex technical strategy to leadership.
Requirements
- Formal training or certification in software engineering concepts and 5+ years of applied experience.
- Deep AWS expertise across compute, data, networking, security, and observability, with production architecture experience.
- Experience managing cloud-hosted production services and leading live site management in complex, business-critical environments.
- Strong SRE and observability expertise, including SLI/SLO definition, error budgets, telemetry, distributed tracing, alert design, capacity management, and performance engineering.
- Experience leading high-severity incident response, root-cause analysis, and durable remediation across multiple engineering teams.
- Experience establishing production readiness standards, operational controls, runbooks, dashboards, and measurable service health objectives.
- Hands-on ability to validate and prototype solutions, along with systems thinking about trade-offs, failure modes, dependencies, cost, scalability, automation, reliability, and AI integration.
- Executive communication, independent judgment, and experience operating in regulated, high-stakes environments.
- Experience leading approved AI-assisted software development tools and validating AI outputs for correctness, performance, security, data sensitivity, and compliance.
Benefits
- Competitive total rewards package with benefits based on eligibility, including health care coverage, on-site health and wellness centers, retirement savings, backup childcare, tuition reimbursement, mental health support, and financial coaching.
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
- Equal opportunity employer offering reasonable accommodations for religious practices, mental health needs, and physical disabilities.
Tech Stack
Categories
Site Reliability
About JPMorgan Chase
JPMorgan Chase provides consumer and commercial banking, payments, credit card, wealth management, and corporate and investment banking services to individuals, businesses, institutions, and governments. The public company (NYSE: JPM) earns revenue from interest, fees, trading, and asset management across operations in more than 100 markets. Headquartered in New York City with roots dating to 1799, it serves retail customers and prominent corporate and government clients through brands including Chase and J.P. Morgan.