Senior/ Director Technical Architect, Regulated Industries
Salesforce1 day ago
Base Salary
$173k - $345k/yr
Responsibilities
- Serve as a strategic advisor and Salesforce product and platform expert to complex life sciences enterprise customers.
- Architect and deliver Agentforce for Life Sciences solutions across commercial and clinical operations.
- Lead strategic initiatives that grow the consulting practice and contribute to the community knowledge base.
- Guide customers and colleagues in evaluating and deploying emerging technologies.
- Manage risks, customer expectations, complex negotiations, and issues through complete resolution.
- Review project and program direction, approaches, and artifacts to keep solutions on track, maintainable, and extensible.
- Collaborate with Delivery Managers, Solution Architects, clients, and third-party partners on technology solutions.
- Contribute to program vision and advise on project strategies involving enabling technologies and the Salesforce Platform.
Requirements
- 8+ years of enterprise architecture or consulting experience.
- Strong application design, data architecture, integration architecture, and security architecture skills.
- Experience in the life sciences industry, particularly pharmaceutical or biopharmaceutical organizations.
- Background in pharmaceutical commercial operations, field force engagement, HCP/HCO relationship management, or regulatory compliance.
- Strong presentation, written communication, analytical, process optimization, and stakeholder communication skills.
- Proven ability to analyze, design, and optimize business processes through technology and integration.
- Strong experience with integration concepts, designs, and patterns.
- Bachelor’s degree in Computer Science, Engineering, or a related discipline; equivalent work experience will be considered.
- Multiple Salesforce Architecture certifications or Salesforce Certified Agentforce Life Sciences Consultant certification.
- Hands-on Agentforce for Life Sciences or equivalent life sciences CRM platform implementation experience.
- Knowledge of HCP/HCO structures, Affiliations, Specialty Pharmacy, Medical Affairs, compliant engagement workflows, and the agentic enterprise model.
Benefits
- Benefits include time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
- The role may be eligible for incentive compensation, equity, and benefits in addition to base salary.
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.