Intact FC

SRE specialist

Intact FC
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2 hours ago
Montréal, CanadaSenior

Responsibilities

  • Lead high-severity incident investigations, root-cause analysis, post-mortems, and durable reliability improvements.
  • Implement end-to-end traces, metrics, logs, anomaly detection, synthetics, contract tests, and topology-aware health models.
  • Build policy-driven auto-healing and reliability tooling, including circuit breakers, throttling, retries, progressive delivery, safe rollbacks, chaos, disaster recovery, and runbooks.
  • Define and govern user-centric SLIs, SLOs, SLAs, error budgets, alert strategies, capacity models, and reliability reporting.
  • Coach application support, infrastructure support, and incident management teams and standardize playbooks and training.
  • Operate and improve reliability across Azure, AWS, GCP, on-premises environments, Kubernetes, service meshes, data systems, and global networking.
  • Apply AI to causal detection, anomaly detection, reliability copilots, and monitoring AI systems for reliability and cost.

Requirements

  • 8+ years of experience in SRE, platform, infrastructure, or software engineering operating large-scale production systems across multi-cloud and on-premises environments.
  • Strong proficiency with OpenTelemetry, Dynatrace, Elastic/ELK, reliability engineering practices, progressive delivery, Kubernetes, service meshes, and platform resilience.
  • Experience with data and event systems, replication, snapshots/PITR, CDC, Kafka, RabbitMQ, Pub/Sub, dead-letter queues, and reprocessing.
  • Knowledge of DNS, load balancers, CDN/edge, TLS/mTLS, BGP, and global traffic management.
  • Strong software engineering skills in at least one of Go, Python, or TypeScript.
  • Experience with Terraform, Argo CD or Flux, GitOps, policy as code, chaos engineering, game days, and disaster recovery exercises.
  • Excellent written, visual, and verbal communication skills, including coaching teams and presenting to technical and business audiences.
  • Bilingual French and English, with the ability to regularly interact with English-speaking clients and colleagues across Canada.
  • Must be eligible to work in Canada; Canadian work experience is not required.

Benefits

  • Flexible work arrangements and a hybrid work model.
  • Possibility to purchase up to five additional days off per year.
  • Physical and mental wellbeing benefits, including telemedicine and a Wellness account.
  • Share plan and other savings opportunities, including company matching through the Employee Share Purchase Plan.
  • Defined benefit pension plan with an opportunity for guaranteed income for life.
  • Annual bonus plan with a target based on base salary.
  • The role is based on a 35-hour workweek.

Categories

DevOpsSite Reliability
Intact FC

About Intact FC

10,000+ employees
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