Solution Architect
InformaticaResponsibilities
- Advise business and technology stakeholders and define solution visions aligned with business objectives.
- Lead the end-to-end design of scalable Salesforce solutions using Customer 360 and multi-cloud strategies.
- Translate business requirements into sustainable, value-driven solutions and facilitate discovery workshops.
- Design and document business processes, gather requirements, and prioritize product backlogs.
- Provide hands-on Salesforce configuration and prototyping when required.
- Ensure Salesforce implementation best practices and platform governance throughout the project lifecycle.
- Coordinate cross-functional teams and bridge communication between business stakeholders and development teams.
- Partner with project managers on technical guidance, risks, and mitigation strategies.
- Mentor and coach Solution Architects, Business Analysts, and consultants.
- Lead solution estimations, technical proposals, pre-sales activities, and executive-level conversations.
Requirements
- 5+ years of relevant experience in enterprise-level projects across the full lifecycle from planning to go-live.
- Demonstrated experience as a Solution Architect delivering enterprise-scale Salesforce solutions in complex transformation programs.
- Strong expertise with Salesforce Platform, including Sales Cloud, Service Cloud, Field Service, and other Salesforce Clouds.
- Experience designing scalable, secure, and maintainable multi-cloud Salesforce solutions.
- Knowledge of Salesforce platform capabilities, declarative development, and solution architecture best practices.
- Experience working in consulting environments and leading customer-facing engagements.
- Strong stakeholder management, communication, negotiation, presentation, analytical, and problem-solving skills.
- Ability to balance business needs with technical considerations and evaluate architectural trade-offs.
- Advanced or fluent English is required; Spanish proficiency is preferred.
- Experience with Agentforce, AI-powered Salesforce capabilities, and AI tools for solutioning and delivery is highly desirable.
- Demonstrated experience in at least one target industry: manufacturing, automotive, energy, consumer business services, utilities, financial services, insurance, healthcare, life sciences, retail, consumer goods, public sector, nonprofit, or education.
Benefits
- Salesforce provides benefits and resources intended to support balance and employee well-being.
- Salesforce offers reasonable accommodations during the application or recruiting process.
- Salesforce is an equal opportunity employer with a non-discrimination policy.
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com