Salesforce Technical Architect, AI and Agentforce
NeuraFlash, Part of Accenture3 hours ago
Remote, ColombiaSenior
Responsibilities
- Own complete technical solution design for Agentforce experiences, including agent topics, instructions, actions, automations, deployment methods, and supporting data structures.
- Design scalable and secure Salesforce Data 360 architectures, including DLOs, DMOs, identity resolution, real-time data activation, retrievers, and search indexes.
- Define Salesforce integrations with third-party systems and establish scalable data-ingestion and agent-grounding strategies.
- Guide and mentor developers through design reviews, code reviews, testing, deployment, and standards for Apex, Lightning Web Components, and Agentforce development.
- Define agent testing, evaluation, guardrails, and Einstein Trust Layer approaches.
- Collaborate with customers, project managers, solution architects, developers, designers, and other teammates from initial design through production deployment.
- Track new technical capabilities across Salesforce, Anthropic Claude, AWS, GCP, and other platforms, and contribute reusable delivery assets.
- Maintain applicable Salesforce certifications and represent NeuraFlash and Accenture in the Salesforce community.
- Travel up to 25% for customer projects and company events while maintaining a valid passport.
Requirements
- 6+ years of experience in application and software development.
- 4+ years of experience with Salesforce in a development or technical architecture role.
- Bachelor's or Master's degree in Computer Science or a related field.
- Proficiency in Apex and JavaScript, with exposure to Python, Java, or C# and experience with Salesforce Flows, Lightning Web Components, or Visualforce.
- Experience designing and building Agentforce agents, workflows, and automations and designing solutions on Salesforce Data 360.
- Experience designing Salesforce integrations with third-party systems through REST APIs.
- Understanding of front-end web development principles and HTML/CSS.
- Experience with source control and branching or pull request strategies, plus familiarity with CI/CD solutions and DevOps principles.
- Strong communication skills for explaining complex technical details to developers and customer executives.
- Preferred experience includes agentic AI, generative AI, Data 360 unstructured DMOs, retrievers, search indexes, RAG, identity resolution, Agentforce Agent Script, Salesforce certifications, consulting delivery, additional Salesforce Clouds, Enhanced Chat, Omni-Channel, Amazon Connect, AWS or GCP, AWS Lambda, and Claude Code.
Benefits
- Remote or in-person work is available through the Massachusetts headquarters, regional hubs, or remote arrangements.
- Expected travel is up to 25% for certain customer-facing roles and company events.
- Flexible scheduling supports personal and family responsibilities.
- The company provides collaborative town halls, company meetings, team activities, and celebrations.
Tech Stack
Categories
Solutions Engineering
About NeuraFlash, Part of Accenture
NeuraFlash, part of Accenture, builds AI-powered customer engagement solutions and apps on Salesforce and AWS for enterprises, including contact centers and sales/service automation. The company provides consulting, implementations, and ISV products around Agentforce, Amazon Connect, Service/Revenue Cloud, CPQ, and Field Service. Founded in 2016 and headquartered in Burlington, Massachusetts, it operates as an Accenture-owned specialist focused on conversational AI, analytics, and workflow automation.