Site Reliability Engineer
Global Payments3 days ago
Pune, IndiaSenior
Responsibilities
- Monitor, troubleshoot, and resolve high-priority incidents in live environments to meet uptime SLA/SLO goals.
- Analyze application logs, trace performance bottlenecks, and improve the reliability of core business services.
- Query, optimize, and debug relational databases using complex SQL scripts.
- Provision, scale, monitor, and manage infrastructure across enterprise cloud platforms using infrastructure-as-code.
- Conduct post-mortem failure analysis and build self-healing tools to eliminate repetitive operational work.
Requirements
- Proven experience managing high-availability environments and handling on-call incident response.
- Expert-level ability to diagnose complex multi-tier applications and perform root-cause analysis.
- Strong ability to write advanced SQL queries for troubleshooting data layers and performance issues.
- Hands-on proficiency deploying, monitoring, and scaling services in enterprise cloud environments.
- Ability and willingness to write scripts and tools that reduce manual work and operational toil.
Benefits
- Competitive salary and benefits package.
- Opportunities for skills development and career growth within a global business.
- Access to learning, development, and on-the-job experiences.
- Supportive and inclusive team environment.
- Time to participate in community and charity initiatives.
- Global employee assistance programme supporting employee wellbeing.
- Recognition through a global employee platform.
- Global team environment.
Tech Stack
Categories
Site Reliability
About Global Payments
Global Payments (NYSE: GPN) is a leading payment technology and software company that powers commerce for businesses of all sizes worldwide. We help businesses grow with confidence by delivering innovative solutions that enable seamless payment acceptance, smarter operations and exceptional client experiences – online, in store and everywhere in between. With its global reach, local expertise and scale, Global Payments manages trillions in payments volume and billions of transactions across more than 175 countries. Headquartered in Atlanta, Georgia, Global Payments is a Fortune 500® company and a member of the S&P 500. Learn more at company.globalpayments.com and follow Global Payments on X (@globalpayinc), LinkedIn and Facebook.