8 months ago
Remote, India or Mumbai, IndiaMid Level / Senior
Responsibilities
- Design and implement high-scale, secure infrastructure.
- Own a portion of the infrastructure roadmap and improve infrastructure operational efficiency.
- Enhance infrastructure security and drive organization-wide information security and compliance programs such as ISO and SOC 2.
- Design and operate scalable distributed technologies and automate infrastructure provisioning.
- Establish CI/CD, centralized logging, monitoring, and observability platforms to improve reliability.
- Research methods to reduce cloud costs.
- Design and conduct business continuity planning and disaster recovery dry-runs.
- Monitor critical metrics, reduce incident reaction time, and track resilience, performance, and availability SLAs.
Requirements
- B.E./B.Tech in Computer Science or a related engineering or science field.
- 3–6 years of experience running high-scale cloud infrastructure.
- Strong Linux/Unix administration fundamentals.
- Hands-on experience with Shell scripting, Python, and Ansible.
- Extensive hands-on experience with AWS, Azure, or GCP.
- Experience with deployment automation, CI/CD tools including Jenkins, Maven, and GitLab, and monitoring tools including Prometheus, Datadog, and Sentry.
- Knowledge of databases, distributed technologies such as Kafka and Elasticsearch, JVMs, web servers such as Nginx, proxies such as HAProxy, and Kubernetes.
- B2B software experience is preferred.
- Experience gathering, translating, and prioritizing customer requirements and defining product roadmaps.
- Strong organization, communication, and presentation skills.
Benefits
- Learning opportunities, cutting-edge tools, mentorship, and a MacBook for Engagers.
- Medical insurance including COVID care facilities.
- Mental health support programs.
- Contemporary leave policy beyond sick leave.
- Inclusive, autonomous, transparent, and collaborative work culture with growth opportunities and work-life balance.
Tech Stack
AnsibleApache KafkaAWSAzureDatadogElasticsearchGoogle Cloud PlatformJenkinsKubernetesLinuxMavenPrometheusPython
Categories
About WebEngage
WebEngage builds a customer data platform and marketing automation suite for consumer brands, combining unified profiles, journey orchestration, and multichannel messaging across mobile, web, email, and more. It sells its SaaS platform to B2C companies to improve engagement and retention across industries like ecommerce, fintech, and media. Founded in 2011 and headquartered in Mumbai, it is privately held and serves markets across India, the Middle East, and Southeast Asia.